商品簡介
The proven strategy for driving patient satisfaction physician engagement and better clinical outcomes with improved doctor-patient communication—from the thought leaders at Cleveland Clinic Clinic This book outlines Cleveland Clinic's pioneering nationally-recognized REDE to CommunicateSM program which the legendary hospital system has used to become a world leader in relationship-centered communication
作者簡介
Adrienne Boissy, MD, is the Chief Experience Officer of Cleveland Clinic.
Timothy Gilligan, MD, is Co-Director of the Center for Excellence in Healthcare Communication (CEHC) at Cleveland Clinic.
