An Introduction to Operations Management ─ The Joy of Operations

Operations Management: A first course offers a non-technical, hands-on introduction to operations management.

The book covers core topics, including forecasting, inventory, quality, process, layout, project management, production and capacity planning, and product design. It also provides a chronological view of operations management, as well as how it relates to the strategic goals of the firm. Students also benefit from:

• A hands-on game or exercise at the beginning of every chapter using real-world scenarios to help students understand operations management tasks

• Limited statistics and mathematical derivations in favor of applied models

• Simple, predictable chapter format to make the book easy to navigate

Students of introductory operations management courses will love this concise, practical textbook. A companion website features an instructor’s manual with test questions, as well as additional exercises and examples for in-class use.