Trust in Construction Projects

The relationship between project managers representing project owners and those on the contractor side is often threatened by communication risk. The main communication risk minimization strategy in the construction phase is trust, which plays a major role in the success of key working relationships across the construction industry. This book investigates this phenomenon, and goes on to show that once developed, trust outshines all other strategies of communication risk minimization and is essential for project success.

As part of this investigation, communication risk in construction projects is examined in detail, with a particular focus on the effects of information asymmetry on working relationships. Drawing on many years of empirical research involving project managers working internationally, Trust in Construction Projects also provides strategies to minimize information asymmetries in order to build trust, and ensure the success of construction projects.

By increasing understanding of trust in construction projects, this book adds an important new perspective to the fields of construction management and project management. This is essential reading for researchers and students, as well as practitioners in these fields.

Anita Ceric is a Professor at the Department of Construction Management and Economics at the Faculty of Civil Engineering at the University of Zagreb. Anita’s research interests are in risk management, human resource management, and maintenance management, and she teaches in these areas at both undergraduate and postgraduate level. She also acts as a referee for a large number of academic journals. She is a member of the Association of Researchers in Construction Management (ARCOM); W55 Working Commission on Building Economics and W65 Working Commission on Construction Management of the International Building Council (CIB); International Project Management Association (IPMA); Engineering Project Organisations Society (EPOS); American Society of Civil Engineers (ASCE); and Academy of Management (AOM).