Value For Money: How To Show The Value For Money For All Types Of Projects And Programs In Governments, Non-Governmental Organizations, Nonprofits, An

Written by two of the world’s most well-known ROI (Return On Investment) gurus, this guide is indispensable for anyone involved in implementing major non-capital investment projects. These range from human capital programs to marketing initiatives, technology implementations, systems integrations, quality and lean processes, public health initiatives, procurement procedures, public relations events, risk management policies, economic development programs, corporate social responsibility projects, public policy programs, branding activities, innovation programs, customer satisfaction projects, or any type of project where significant expenditures of time and money are at stake.

In a step-by-step process the book shows how to measure the success of the programs, including measuring impact and ROI (Return On Investment). This book also shows how to forecast the value of the project in advance and how to collect data during and after project implementation. It addresses improvements throughout the process so that the project delivers optimum value. In addition to businesses, this book is appropriate for governments, NGOs, nonprofits, universities and healthcare organizations.

As a reference for those who are seeking ways to assign value to what they have measured, the book will clarify and resolve much of the mystery surrounding the conversion of data to monetary values. Building on a tremendous amount of experience, application, practice, and research, the book will be based on the work of many individuals and organizations, particularly those who have been reaching the ultimate levels of accountability using the ROI Methodology. Developed in an easy-to-read format and fortified with examples, tips, and checklists, this will be an indispensable guide for those who seek to understand accountability issues.

Patricia Pulliam Phillips, PhD is an internationally recognized author, consultant, and President and CEO of ROI Institute, Inc. Phillips provides consulting services to organizations worldwide. She helps organizations build capacity in the ROI Methodology by facilitating the ROI certification process and teaching the ROI Methodology through workshops and graduate level courses.? She has been an author or editor of more than a hundred books and numerous journal articles.

Jack J. Phillips, PhD is Chairman of ROI Institute and a world-renowned expert on measurement and evaluation. Former bank president Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than a hundred books and hundreds of articles. His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.

Gina Paone joined the International Monetary Fund in February 2011 after nearly eleven years with the United Nations World Food Programme based in Rome, Italy and 10 years in the private sector in a marketing capacity based in Toronto, Canada. She is currently the Division Chief, Talent Acquisition and Operations. Ms. Paone holds a bachelor's degree in Business Administration from the University of Western Ontario in London, Ontario Canada and a Masters in Organizational Development from Pepperdine University in Malibu, California USA.

Cyndi Huff Gaudet, PhD, is Chair of the Dept. of Human Capital Development at The University of Southern Mississippi, a scholar-practitioner managing projects integrating Phillips ROI Methodology, and a recognized national expert helping organizations implement a systematic approach for developing human capital. Cyndi holds a Ph.D. in Human Resource Education and Workforce Development from LSU and ROI Certification.