10-Step Evaluation for Training and Performance Improvement

Yonnie Chyung's practical textbook is designed for program evaluation courses that evaluate training and organizational performance improvement programs. 10-Step Evaluation for Training and Performance Improvement is written to support a project-based course, where students produce specific outputs each week, culminating in the completion of an evaluation project within a semester-long course. The text uses problem-based learning as its guiding principle, working in a hands-on context to guide students through a 10-step evaluation process, and introducing them to multiple evaluation frameworks. By completing all the chapters and producing the deliverables, students will complete a program evaluation and produce an evaluation report.