Significant sustained Lean success depends almost solely on leaders and the culture they foster. Unfortunately, many embark on their Lean initiative with a focus on tools observed during a benchmarking tour, disclosed during a short symposium presentation, or peddled by their chosen Lean partner. These leaders are thus ill-equipped to understand the critical behavior and attitude changes required of them and their staff to sustain tools-based improvements and, more importantly, to effectively promote and harvest their employees innovation to remove waste. Some area-specific and short-term gains can be realized via a top-down, tools-based approach, but broad, ongoing, and organic improvement that is embraced by all employees requires a unique environmentone carefully defined and nurtured by leaders.
Working Great!
shares author Rick Brimeyers most important lessons learned while leading within an employers successful Lean transformation and later as a consultant guiding several other organizations through their own makeovers. Unlike travel brochures and websites created by a tour company or the local visitors bureau for the sole purpose of promoting a highly predictable vacation trip, Working Great!strives to provide an honest, clear, culture-first handbook of leadership skills and techniques (with some tools) required to effectively guide ones organization through a Lean expedition.
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