Business Process Management Cases Vol. 2: Digital Transformation - Strategy, Processes and Execution

Introduction: Planning and Scoping Business Process Management Projects and Programs with BPM Billboard.- Cases on Process Technology and Automation: Process Automation at Generali CEE Holding: A Journey to Digitalization.- Sensor-enabled Wearable Process Support in the Production Industry.- Enabling Financing in Agricultural Supply Chains Through Blockchain. Global Accounting at Deutsche Bahn Group. The Case of the TIM BPM Suite. Tracking Enery Efficiency Performance at Clean Energy Solutions.- Industry 4.0 Integration Assessment and Evolution at EVVA GmbH.- Managing Agile Business Processes at N-DECT Development of a Process-Aware Information System for Agile Business Processes.- Cases on Process Analysis and Monitoring: Analysis of the Customer Journey at the Pension Provider APG Using Self-Service and Data Hub Concepts.- Enabling Process Mining in Airbus Manufacturing Extracting Event Logs and Discovering Processes from Complex Data.- Improving the Arthrosis Care Process at Maastricht UMC+.- Ensemble Deep Learning for Proactive Terminal Process Management at the Port of Duisburg "duisport".- Accurate Predictions, Invalid Recommendations.- Realizing the Benefits of Process Improvement.- Cases on Governance and Strategic Alignment: Successful BPM Governance: Insights from Commonwealth Bank of Australia.- On the Role of BPM Governance at "System Group". The BPM Journey of an Iranian Software Solution Provider.- Making Processes Patient-centric: Process Standardization and Automation in the Healthcare Sector at Hirslanden AG.- BPM Adoption at the Industrial Services Provider Bilfinger.- Adoption of Globally Unified Process Standards: The Case of the Production Company Marabu.- A Processes Reference Framework for the Creative and Cultural Industries. The Case of the Puglia Creativa Cluster.- Exploring BPM Adoption and Assessing the Strategic Alignment of Processes at Raiffeisen Bank Kosovo.- Developing Business Process Architecture at Poland's Ministry of Finance. An Uneasy Journey Toward BPM.- Integrating Hoshin Kanri into Business Process Management: A Holistic Approach at Siemens Electronic Works Amberg.