How Robots Improve Organizational Performance

This book divides two part: Artificial intelligence raises productive efficiency and service performance.

The first part is intended to explain why and how (AI) technology and raising productivity or efficiency has close relationship. First part gives some artificial intelligence technologic concepts to indicate why and how (AI) can raise labor productive efficiency to assist labor to work in factories. This book first part is suitable to any managers have interest to learn how to apply (AI) technological productive method to achieve economic benefit in factories . In this part, the main important aim, I give examples to explain how to apply (AI) technology to raise labor productive efficiencies really.
Research question: How to apply (AI) technology to assist employees to improve service performance to serve clients?

This book second part is concerned how to apply (AI) technology to raise service performance. Also I shall compare to explain what advantages and disadvantages when the organization either choose to apply (AI) or not choose (AI) to assist employees to serve clients, these any one sample industry encounters customer complains, due to it lacks (AI) technologic assistance to aim to let any reader to judge whether how to choose the solvable method is better. In, conclusion, this book can provide sample industries to let students to feel whether (AI) technology will raise labor productivities or efficiency or service performance.