What if the secret to better patient care, stronger team dynamics, and less stress at work... was simply just understanding people better?
In this accessible and practical guide, dental professional and educator Claire Berry, introduces the DISC personality model through a dental lens, helping you recognise behavioural styles in yourself, your patients, and your team. Whether you're a newly qualified clinician or a seasoned practitioner to practice owner, DISC gives you tools to communicate more clearly, manage conflict with confidence, and build trust - chairside and behind the scenes.
Packed with relatable case studies, real-life scenarios, and actionable strategies, A Little Book of DISC-overy will help you:
Decode team tensions and reduce miscommunication
Tailor your patient communication style for better treatment acceptance
Build a more collaborative, empathetic, and effective dental workplace
Because understanding plaque is one thing. Understanding people? That's the real game changer.
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。
