Conflict To Connection: The Power of Your Next Word
商品資訊
ISBN13：9781037082641
出版社：INDEPENDENT CAT
作者：Mhlonipheni Felix Shezi
出版日：2025/06/05
裝訂：平裝
規格：22.9cm*15.2cm*0.3cm (高/寬/厚)
商品簡介
Ever felt like no matter what you say, it only makes things worse?
Do your conversations with loved ones, coworkers, or friends often spiral into silence or shouting?
Do you feel emotionally exhausted from trying to be understood-or trying to understand?
You're not alone.
Most people were never taught how to handle real-life conflict in healthy, productive ways. And yet, one word-your next word-can either ignite more damage or open the door to connection.
From Conflict to Connection is a transformative guide to navigating emotionally charged conversations with clarity, compassion, and control. Backed by research in communication psychology and real-life application, this book equips readers with the tools to repair, rebuild, and rewire relationships-one conversation at a time.
Inside this book, you'll discover:- A simple framework to defuse conflict
- How to recognize "trigger" words and reframe them for calm responses
- Powerful scripts and phrases for emotionally intense moments
- How to listen so people feel seen, not just heard
- The science behind why people shut down-and how to gently open them up
- Emotional regulation techniques for staying calm under pressure
- How to handle passive-aggressive comments without getting hooked
- Role-play examples to practice and apply what you learn
- Conversation openers that disarm defensiveness
- The truth about apologies-and how to make them mean something
- The difference between reacting and responding (and how to shift instantly)
- What to say when someone won't listen or keeps interrupting
- How to reconnect after a major disagreement
- Daily habits that increase emotional intelligence and communication clarity
- Techniques to create "safe space" in every interaction-even tough ones
Whether you're shy, reactive, or just unsure of what to say-From Conflict to Connection shows you how to find the right next word without pressure.
If you want to turn everyday misunderstandings into moments of growth and trust, then start reading From Conflict to Connection now.
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