The Elements of Great Speechmaking provides professionals with the tools necessary to communicate effectively and successfully in the 21st century. This book is unique in that it teaches the reader h
Through numerous document examples and applications, group exercises, and Internet activities, VanHuss (professor emeritus, University of South Carolina) shows students how to write business documents
Would you read information presented like this? No. It’s just not natural. Sometimes presentation is almost as important as content. When you create a report, the goal is to provide in
Every day, tens if not hundreds of thousands of errors occur in the health care system. Some can cause disastrous effects, while others--the "near misses"--slip by almost unnoticed. In recent years, p
Addressing the basic practices and challenges of office management, this textbook describes American labor laws, leadership and communication skills, office design and safety, and computer network sys
Jerry Weissman, world-renowned guru of the corporate presentation and best-selling author, offers everyone, even absolute beginners, the benefit of his experience and expertise in crafting and deliver
Developing Proofreading and Editing Skills provides readers with tips and techniques for proofreading andediting in the real world. Chapters address spelling, capitalization, punctuation, grammar, and
Excerpt from Lifescript #1: Asking for a Salary Increase Icebreaker: Id like to thank you for the opportunity you and the company have given me. I recognize that youve been very influent
Like the previous edition, after only ten 55-minute sessions, users will become proficient touch-method operators of any calculator or microcomputer with a ten-key pad. A valuable supplement in accoun
Excerpt from Lifescript #1: Asking for a Salary Increase Icebreaker: Id like to thank you for the opportunity you and the company have given me. I recognize that youve been very influent
Paula's Plantscape is a self-instructional simulation that covers various clerical office tasks and topics, including keyboarding and working with common business forms, telephone techniques, records
Provides exercises that cover all 18 sections in the manual. Includes problems involving the formatting of letters, memos, and other business documents.
"Everything a company says sends a message to its employees. Organizations that communicate well with their employees boast higher profitability, better customer acquisition and retention, and enhance
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each books main themes an
This book provides a basic understanding of legal vocabulary for the administrative personnel in a legal office. Over 900 terms commonly used in the legal profession are included. Users will learn t
The third edition of Forrest General Medical Center provides relevant, realistic learning materials for advanced medical transcriptionists. This book may be used in a traditional classroom setting or
Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and skills necessary for career success in administrative medical assisting. Entry-level admi
This technology-based product is designed to teach the user how to use the Internet as a research tool for gathering information. It offers a hands on project-based approach to using the Internet to
Presentation Basics tackles a subject that often frightens and even incapacitates many otherwise confident people--giving a presentation. The simple, step-by-step approach guides readers through the e
Effective communication is a vital skill for everyone in business today. Great communicators have a distinct advantage in building influence and jumpstarting their careers. This practical guide offers
