Helps managers understand the true implications of "the virtual organization," and how to implement it. This is the first book to extend the definition of "virtual" beyond the basics, describing e
This new ISO 9000 book is the second of three planned books designed to help develop and write documentation in conformance with the Revised 9000 requirements. The first book, the ISO 9000 DOCUMENTATI
This invaluable resource is a collection of 700 letters and memos for every conceivable customer service situation. Each letter is a field-tested and proven communication that you can use "as-is" or a
Here, at last, is a complete, easy-to-follow guide for nonfinancial managers who need practical, hands-on help preparing budgets and solving budgeting problems.Budgeting Basics and Beyond: A Complete
What do economists know that business executives find useful? Economics ought to be indispensable for business decision-makers because it deals with the issues executives face daily: what to pro duce,
This important guide walks readers step-by-step through the entire estate planning process, and provides scores of plans for a variety of situations to help readers reduce, defer, or climinate taxes.
Extending, denying, and collecting debts are crucial areas that can make or break a small business. Yet many businesses send letters that either alienate customers or fail to convince the debtor to pa
Thoroughly revised and statistically updated, Economics Explained is an engaging primer that combines the wealth of information of a textbook with a readability rarely found in textbooks - in one inte
This updated and expanded edition of the best-selling Barron's investment guide helps the serious investor set up a lifetime investment program that maximizes opportunity, minimizes risk, and can be e
Dramatic changes in foreign exchange rates between the major international currencies, along with extreme pressures on the European Monetary System, have made the hedging of currency and interest rate
At last here is a comprehensive text on the managerial problems of professional firms. David Maister, whose international consulting practice has gained him the reputation among his peers as "the guru
In today's workplace, your personal success -- and job satisfaction -- depend on knowing what you want to accomplish, on your ability to collaborate with colleagues whose goals may be different from y
With The 12-Hour MBA Program, anyone can master the basics of an MBA course of study without bearing the heavy cost of tuition or losing valuable work hours and spending them instead in classrooms or
Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut prod
Advanced Strategies in Financial Risk ManagementRobert J. Schwartz, Clifford W. Smith, Jr. "Advanced Strategies in Financial Risk Management should be read by all practitioners, students and regulator
This is a book for advertising managers and other people who are responsible for planning and managing their organization's advertising program. The Advertising Manager's Handbook can help you plan, i
This ground-breaking study from The Conference Board identifies the key elements of successful quality programs and defines a radical new approach to business management. Through the unprecedented coo
In an era of increased global competition, of takeovers, downsizing, restructuring, and even outright failure, managing intelligent organizational change is the most difficult challenge facing busines
Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and pres
Reviews the principles of forecasting, explains how they can be applied to corporatte decision making, and identifies the factors that influence long-term planning
Renowned for his witty dialogue and macabre humor, Saki skewered the pretensions and follies of the Edwardian age. This 1911 collection of well-plotted, acerbic short stories showcases his mastery of
Book 2 of The Survivalist SeriesNo electricity. No running water. No food. No end in sight. If life as you knew it changed in an instant, would you be prepared?In A. American’s first novel, Going Home
Book 1 of The Survivalist SeriesIf society collapsed, could you survive?When Morgan Carter’s car breaks down 250 miles from his home, he figures his weekend plans are ruined. But things are about to g
