An introduction to operations management in both the manufacturing and service sectors of business, for undergraduate business students. Contains nine units on product planning and positioning, proces
England, 1462.The Yorkist Edward IV has been king for three years since his victory at Towton. The former Lancastrian King Henry VI languishes in the Tower of London. But Edward will soon alienate his
England, 1454. A kingdom sliding into chaos. With the loss of Bordeaux (the last French territory held by the Plantagenets), the enfeebled Henry VI loses his mind. Disgruntled nobles back the regal cl
This extensively revised edition features sections on the philosophy of Lean, value and waste, transformation frameworks, deployment, and other relevant topics.
For five years before the Falklands War, Hugh Bicheno was one of the top British spies in Argentina. As such, he gathered hard, corroborated intelligence on Argentine intentions over the Falklands?whi
