Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to survive during economic downturn and recovery.This thoro
Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to survive during economic downturn and recovery.This thoro
This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication* offers detailed analysis of communication structures, cons
Provides a framework for understanding how we communicate with others in everyday situations. Explores key features of the skills we use in communicating with other people, and provides an introductio
Group Communication introduces applications of small group dynamics. Hartley shows how an understanding of how groups work and interact can improve the chances of successful team communication and coo