This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array highly effective guest satisfaction techniques from which even the most veteran ho
This is the inside story of the more than 8,000 recent college graduates who have joinedTeach for America and committed two years of service to teaching in the nation's most troubled public schools. I
Series: Critical Issues in Modern PoliticsThis Handbook aids in filling the gap by exploring and critically evaluates the debates, issues and controversies of all aspects of hotel chains from their na
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each o
Buitelaar (German Center for Artificial Intelligence, Germany) et al. compile 10 essays from two workshops on ontology learning and knowledge acquisition from the European Conference on Artificial Int
This book will be a major resource for all academic researchers and practitioners interested in issues dealing with the development of tourism, its potential and challenges, and policy and regulatory
EVALITA (http://www.evalita.it/) is the reference evaluation campaign of both Natural Language Processing and Speech Technologies for the Italian language. The objective of the shared tasks proposed a