An AHA Press/Jossey-Bass PublicationForeword by Lucian LeapeError Reduction in Health Care explores the complex causes of medical mistakes and offers sound advice for leaders who want to reduce the fr
"Completely revised and updated this book offers a step-by-step guide for implementing the Institute of Medicine guidelines to reduce the frequency of errors in health care services and mitigate the i
In Guide to Effective Staff Development in Health Care Organizations, Patrice L. Spath-- a national authority on health care training-- and a stellar panel of health care experts offer hospital admini
Splines are the fundamental tools for fitting curves and surfaces in computer aided design and computer graphics. SpSth introduces the computation of one-dimensional spline functions using explicit an
Spath, a health information management professional with experience in healthcare quality and safety improvement, introduces the basic principles and techniques of quality measurement, evaluation, and
Theatre and pigtailed wigs - there is far more to Salzburg than that, and more than the Salzburg Festival and Mozart, as well. This guide to the more intimate aspects of Salzburg will lead you to pla
Investigations into the daily life of Roman families show that children were key actors in the process of the construction of social memory: they were the pivotal point of the transmission of family t
The 16 chapters in this collection introduce strategic management concepts, business process models, and infrastructure components for IT service quality management. A literature review summarizes key
The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and
