'A well-researched and fascinating book that is also great fun. A must for anyone who aspires to polish up their manners.' Anne Glenconner, author of Lady in Waiting 'William Hanson is doing for etiquette what Hyacinth Bucket did for candlelight suppers. This book sparkles like the cut glass of a crystal decanter.This isn't just a set of rules on how to act posh, this is a guide to treating one another with respect. Now more than ever, who wouldn’t want to learn about that?' Tom Allen, comedian 'An etiquette genius with a stunning eye for detail - he's the only person who knows more about buffet suppers than I do.' Camilla Long_____________________________________________________________________What is the correct way to queue at the bar? And why exactly do the English say sorry so much? No one makes such a fuss about manners quite as much as the UK, yet in a fast-changing world, no one can seem to agree on precisely what the ‘done thing’ is, either. William Hanson, world-leading etiqu