ManagementA practical, hard-hitting guide to being a better manager!In a cutthroat world, doing the basics of business well means the difference between winning and losing. Dave Anderson's TKO Series
Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid
This is not your typical business book. You won't find academic remedies to your business challenges or exhortations to create a warmer and fuzzier workplace. In fact, you'll find the opposite-tips on
Understanding Information Transmission introduces you to the entire field of information technology. In this consumer handbook and introductory student resource, seven chapters span the gamut of the f
Perfected over three editions and more than forty years, this field- and classroom-tested reference:* Uses the method of maximum likelihood to a large extent to ensure reasonable, and in some cases op
The medium of television, although a daily part of most modern lives, remains mysterious in the manner it may influence its audience. At the center of this mysery lies the debate of content vs. medium
As ready reference for the student, instructor, and those practitioners that deal with perennial weeds on a daily basis, this book uses 28 weed species to illustrate the ways in which perennial weeds
The purpose and location of frontiers affect all human societies in the contemporary world - this book offers an introduction to them and the issues they raise.
The Wiley Classics Library consists of selected books that have become recognized classics in their respective fields. With these new unabridged and inexpensive editions, Wiley hopes to extend the lif
The most comprehensive food and nutrition reference available today. The International Dictionary of Food & Nutrition As menus in both homes and restaurants grow more sophisticated, a wider knowledge
