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英國出版界指標大獎肯定!A.F. Steadman 獲年度作家,《史坎德》系列帶你踏上熱血奇幻旅程
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Amaze Every Customer Every Time ─ 52 Tools for Delivering the Most Amazing Customer Service on the Planet
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出版日:2013/09/03 作者:Shep Hyken  出版社:Greenleaf Book Group Llc  裝訂:精裝
What are you waiting for? Let the amazement begin!The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, ev
優惠價: 1 1123
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出版日:2019/10/01 作者:Shep Hyken  出版社:Sound Wisdom  裝訂:平裝
優惠價: 1 800
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The Convenience Revolution ― How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty
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出版日:2018/10/02 作者:Shep Hyken  出版社:Sound Wisdom  裝訂:精裝
Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a conve
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