Using the HTML5 Filesystem API

"This is a great book, a breakthrough in modern selling! Kevin shows you how to make more sales, easier, and with greater certainty than ever before."---Brian Tracy, author of The Psychology of Sellin

The rules for finding professional work once seemed clear and unwavering: capture career highlights in a resume, practice answers to standard interview questions, and do lots of face-to-face networking. Cracking the New Job Market shows how these rules have changed and delivers new job-hunting strategies that actually work. The key, rather than to emphasize past accomplishments, is to sell your self on the value you can create for an employer. This new approach to getting hired requires new skills. Author R. Willam Holland, a human resources insider, shows job seekers how to: * Gather information on what a prospective employer finds important * Emphasize those skills, accom plish ments, and qualities in tailored resumes and interview answers * Identify the intersection between personal talents and what the marketplace needs * Unlock the networking power of social media * Negotiate the best possible offer Enlightening and practical, this myth-busting book delivers seven powerful rules f

Eye-opening new research into an often-overlooked threat to employee engagement and workplace productivity. There are a lot of frustrated people in most workplaces today. We’re not talking about the

It’s a big jump from employee to entrepreneur—with a daunting failure rate. Get the inside scoop on what it takes to succeed. Millions of employees parked in cubicles dream about starting their own

Discover how you can turn your company’s intangible assets into REAL profit. Whether you call it “harvesting intangible assets” or “intellectual property management,” organizations must make the mos

In the vein of “An Inconvenient Truth,” a sobering assessment of our nation’s energy policies and a stirring call for change. Dangerous CO2 emissions, massive oil spills, dwindling supplies—the probl

When budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is

Based on unprecedented research, "The New Elite" took a behind-the-scenes look at members of America's most powerful and influential class, what motivates them, how they think, where they shop, and ho

Rogers, star of the TV series "M*A*S*H*," has had even more success as a businessman and entrepreneur than as an actor. Filled with insights and engaging stories, "Make Your Own Rules" paints a fascin

Whether it's an R&D engineer who consistently develops innovative products, an assembly line mechanic who single-handedly keeps the machines humming, or a gifted salesperson who understands the te

Rethinking the African-American experience—now and in the future. If the name Randal Pinkett sounds familiar, it may be because Pinkett was the first African-American winner on The Apprentice. When h

Let’s get this party started! This one-of-a-kind guide shows direct sellers how to build and expand their party plan business. The “party plan” model of direct selling—introducing products through ho

Fast answers for busy readers responsible for ensuring great customer service. Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed. Award-Winning Customer Service offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is chock full of practical advice on important topics such as: * planning and goal setting * effective communication * leadership * preparing for change * continual learning * coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution * follow-up and staying on top of the game * and more. Containing 101 effective tips in all, unique ""When this happens, try

The classic customer service book with over half a million copies sold, now updated! With so many choices available to them, today's customers are smarter and more demanding than ever befo

Re-energizing a company’s customer service -- and inspiring greater customer loyalty --using the power of kindness. Despite years of focus on the importance of customer service, most busin

A Quick Guide to All the Formulas and Ratios You Need to Invest Like a Pro By Michael C. Thomsett All the must-have formulas stock investors need, with easy-to-follow instructions for using

An all new, updated edition of the book that’s been helping to knock customers’ socks off for 20 years. Who would’ve thought that a practical, fun, easy-to-read customer service book would capture t

Are we better off today than we were 50 years ago? Nearly 50 years after the Civil Rights Movement, there is a new crisis of opportunity in corporate America. Based on the author’s groundbreaking st

Over six million Americans start businesses every year. That's 11 startups a minute launched by passionate dreamers hop ing to transform their lives for the better. But a huge gap exists between the s

Do you have the power to get things done? Your ability to lead and influence others is based on your power. Power is a complex combination of one’s knowledge, expressiveness, history, character, and

101 Project Management Problems and How to Solve Them shows you how to:-Keep your project on track despite unavoidable interruptions-Prevent unreliable outside collaborators from jeopardizing the enti

Finally…a user’s guide for thinking outside the box. Consider some big ideas that have become business and cultural phenomena: how Starbucks transformed a declining coffee market by combining an expe

Some people have the ability to enter a room and draw instant attention, effortlessly exuding charm, radiating energy and a commanding presence. That enviable quality is called charisma]]and those who

As companies cut back on their field reps and face-to-face contact becomes rare, sales success increasingly means selling on the phone. Whether you're a seasoned telesales professional or a newcomer j

Winner of the prestigious PMI David I Cleland Project Management Literature Award in 2007 A comprehensive reference presenting the critical concepts and theories all project managers must master, Th

"Through real-world observations, [Johnson] shares valuable insights on its definition along with practical, thought-provoking tools that challenge a broader understanding of diversity and the impact

Mortgage Confidential is an insider’s look at the mortgage process for anyone concerned with getting the best deal (and not being taken advantage of) while financing their home. The book goes beyond t

What’s that? You don’t have an HR department? Or, you ARE the HR department? This is the one-stop resource you’ve been looking for. Whether or not an organization has a Human Resources department, c

Risk. It's a given factor in the operation of any organization. From corporate fraud and security issues to technological and other man-made disasters, bad things do happen. And while many businesses

When you speak at work…does anyone listen? People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than

Want to harness the power of new ideas? Become a “coolfarmer.” Pursuing new ideas is clearly the way to gain business advantage in the new millennium. But it’s not enough to simply chase after ideas

Your reputation can be made or destroyed— in just a few clicks. The Internet is like the Old West—a frontier rich with opportunity and hope, but also a rough-and-tumble land of questionable characte

What if you could pinpoint your perfect job? Ever feel like you’re in the wrong job, maybe even the wrong career? You may be right. But before you make another move, consider this: Your brain is har

"Sales can be one of the most intellectually stimulating and financially rewarding careers in the world. Very few people earn more than the best sales professionals. Sales gives you the opportunity to

Does your image project success…or failure? When you’re on a job interview, this may be the most important question you face. Fair or not, assumptions about our intelligence, abilities, sophisticati

With real estate prices at their lowest in years and the economy poised for a rebound, it’s an opportune time to invest in commercial real estate. But credit and financing issues can still pose challe

The decision to pay money for a product or service is often based on more than just the product or service itself. Consumers care deeply about the overall experience of the buying process: They respon

Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the

Don't rock the boat. Don't make waves. Don't offend anyone. There's a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that

This reference for novice and experienced project leaders presents summaries of 100 project management practices, embracing all of the process areas outlined in the PMBOK Guide, Fourth Edition (2008),