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"This is a great book, a breakthrough in modern selling! Kevin shows you how to make more sales, easier, and with greater certainty than ever before."---Brian Tracy, author of The Psychology of Sellin

The rules for finding professional work once seemed clear and unwavering: capture career highlights in a resume, practice answers to standard interview questions, and do lots of face-to-face networking. Cracking the New Job Market shows how these rules have changed and delivers new job-hunting strategies that actually work. The key, rather than to emphasize past accomplishments, is to sell your self on the value you can create for an employer. This new approach to getting hired requires new skills. Author R. Willam Holland, a human resources insider, shows job seekers how to: * Gather information on what a prospective employer finds important * Emphasize those skills, accom plish ments, and qualities in tailored resumes and interview answers * Identify the intersection between personal talents and what the marketplace needs * Unlock the networking power of social media * Negotiate the best possible offer Enlightening and practical, this myth-busting book delivers seven powerful rules f

Eye-opening new research into an often-overlooked threat to employee engagement and workplace productivity. There are a lot of frustrated people in most workplaces today. We’re not talking about the

With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. "A Manager's Guide to Virtual Teams" is

In the vein of “An Inconvenient Truth,” a sobering assessment of our nation’s energy policies and a stirring call for change. Dangerous CO2 emissions, massive oil spills, dwindling supplies—the probl

When budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is

Do you sell products or services? It doesn't matter: What you're really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded wi

Based on unprecedented research, "The New Elite" took a behind-the-scenes look at members of America's most powerful and influential class, what motivates them, how they think, where they shop, and ho

Rogers, star of the TV series "M*A*S*H*," has had even more success as a businessman and entrepreneur than as an actor. Filled with insights and engaging stories, "Make Your Own Rules" paints a fascin

Advance Praise for A Supply Chain Management Guide to Business Continuity: “A Supply Chain Management Guide to Business Continuity is a clear argument and practical guide for creating a resilient sup

Rethinking the African-American experience—now and in the future. If the name Randal Pinkett sounds familiar, it may be because Pinkett was the first African-American winner on The Apprentice. When h

Let’s get this party started! This one-of-a-kind guide shows direct sellers how to build and expand their party plan business. The “party plan” model of direct selling—introducing products through ho

If you’re overwhelmed and overworked, you don’t need sympathy—you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most ver

The classic customer service book with over half a million copies sold, now updated! With so many choices available to them, today's customers are smarter and more demanding than ever befo

Tracy, a personal coach and business speaker, lays out his personal strategic planning process for setting career and business goals, increasing productivity, and growing profits. His rules and the ap

Reveals twelve secrets of expert influencers, explaining the laws of dissonance, contrast, and expectations, and offers strategies and tactics for developing persuasion skills to achieve success and p

It can be found in a smile, a handshake, or a friendly chat. Knowing how to influence others is a crucial element of success. We succeed in business and in life when we influence how others think, fe

Do you have the power to get things done? Your ability to lead and influence others is based on your power. Power is a complex combination of one’s knowledge, expressiveness, history, character, and

101 Project Management Problems and How to Solve Them shows you how to:-Keep your project on track despite unavoidable interruptions-Prevent unreliable outside collaborators from jeopardizing the enti

No matter what industry you're in or what economic conditions you are facing, you can still build a phenomenally successful business. Bestselling business authority Mark Thompson and international suc

Finally…a user’s guide for thinking outside the box. Consider some big ideas that have become business and cultural phenomena: how Starbucks transformed a declining coffee market by combining an expe

Some people have the ability to enter a room and draw instant attention, effortlessly exuding charm, radiating energy and a commanding presence. That enviable quality is called charisma]]and those who

As companies cut back on their field reps and face-to-face contact becomes rare, sales success increasingly means selling on the phone. Whether you're a seasoned telesales professional or a newcomer j

Winner of the prestigious PMI David I Cleland Project Management Literature Award in 2007 A comprehensive reference presenting the critical concepts and theories all project managers must master, Th

"Too many employers and their recruiters are unaware that addressing a disability is often only a matter of mechanics. There's a too-common assumption that being disabled means being unable. That robs

"Through real-world observations, [Johnson] shares valuable insights on its definition along with practical, thought-provoking tools that challenge a broader understanding of diversity and the impact

Mortgage Confidential is an insider’s look at the mortgage process for anyone concerned with getting the best deal (and not being taken advantage of) while financing their home. The book goes beyond t

Risk. It's a given factor in the operation of any organization. From corporate fraud and security issues to technological and other man-made disasters, bad things do happen. And while many businesses

When you speak at work…does anyone listen? People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than

Your reputation can be made or destroyed— in just a few clicks. The Internet is like the Old West—a frontier rich with opportunity and hope, but also a rough-and-tumble land of questionable characte

"Sales can be one of the most intellectually stimulating and financially rewarding careers in the world. Very few people earn more than the best sales professionals. Sales gives you the opportunity to

With real estate prices at their lowest in years and the economy poised for a rebound, it’s an opportune time to invest in commercial real estate. But credit and financing issues can still pose challe

Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the

Don't rock the boat. Don't make waves. Don't offend anyone. There's a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that

"Dr. Jac Fitz-enz...has now defined and shaped predictive analytics that define more clearly how today's metrics can predict and lead to tomorrow's successes."---Dave Ulrich, Professor, Ross School of

This reference for novice and experienced project leaders presents summaries of 100 project management practices, embracing all of the process areas outlined in the PMBOK Guide, Fourth Edition (2008),

In 1953, South Korea was rated by the U.N. as the poorest country in the world. Five decades later, it is the fifteenth largest economy. Now, South Korea's decisions on how to manage its society and i

Updated and expanded to reflect the latest trends and best practices, a guide to succession management contains 20 percent new material, including chapters on recruitment and retention, as well as upd

The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country -- where the customs and conventions are often radically different -- they’ve got

Be prepared for every selling situation! Whatever the scenario, effective salespeople know how to immediately establish customer rapport, build trust and self-confidence, overcome resistan