In this update of the 1996 American Management Association edition, Rothwell (learning and performance systems, Pennsylvania State U.) provides a manual for reinventing an organization's training func
Manufacturing engineer Brethauer walks engineers and managers through 16 tools and techniques for moving new products from research and development through manufacturing to the market. He concludes wi
Recognizing and rewarding employees isn’t just a nice thing to do. It’s a business imperative. It's not just the money or benefits you offer that recruit, retain, and inspire talented empl
Intended for managers, this book offer advice on conducting an employee appraisal interview, identifies the five requirements for an effective performance review program, and provides sample forms. Or
Hiring the Best and the Brightest reveals how successful companies like Goldman Sachs, McKinsey, Bertelsmann, Yahoo!, General Mills, and select startups find and develop their own MBA talent. Incorpor
This broad guide for managers and human resources professionals answers the questions that Falcone believes most often plague line and staff managers, hiring supervisors, HR people, and recruiters. It
Rosen, an international consultant who helps companies implement their e-commerce plans, answers questions surrounding business and technical aspects of e-commerce. She explains market considerations,
Disaster is a certainty -- but "disaster planning" is not enough. Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and
Proven ways to reel in great talent! A critical factor in your organization's success is your ability to hire—and keep—good people. But in order to tackle the toug
A manager who understands the ins and outs of his company's compensation system is more likely to be able to retain his best people, keep them motivated, and ensure that they continue to produce outst
Technical and business aspects of Internet consulting are addressed in this book offering advice and instructions on incorporating, financing, and marketing an Internet consulting business, and tips o
Asserting that knowledge is a key source of competitive strength and intelligent strategy, Hatten and Rosenthal (business, Boston U. and consultants, both) present a model, test, and review to help fr
This practical resource for managers explains how to keep projects and initiatives on track and get them completed on time and under budget. Consultant and trainer Lewis (The Lewis Institute) covers e
Documents some of the practices, tools, and attitudes that can be used to define, plan, and execute projects in a dynamic and fast-paced environment that creates synergy between process and creative f
This guide to buying and selling cars and trucks on the eBay Internet auction site explains the process of putting a vehicle up for auction and how to place a bid on a vehicle, and cites resources for
Provides executives, managers, and human resource professionals with information on gauging human costs and improving productivity at the organizational, functional, and human capital management level
New advice for managers on knowing how and when to give employees the guidance they need. Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfactio
The classic, comprehensive guide to mergers and acquisitions, now completely updated for today's market. "Mergers and acquisitions are among the most powerful and versatile growth tools employed
Economies rise and fall. Technologies come and go. But companies that develop outstanding leadership within their ranks can weather any business storm. "Leadership," say authors Fulmer and Goldsmith,
Hira (Rochester Institute of Technology) and Hira (Simon Fraser University) describe the factors that have led U.S. companies to send white collar jobs overseas, and propose business, education, and p
Companies that lose the trust of customers and investors risk losing much more. Maybe even everything. The recent rash of corporate scandals—and the ensuing financial ruin of companies and
Hutchings, an independent consultant and trainer, offers methods for getting work done at the office while retaining sanity and lowering stress. She gives tips for improving reading speed and memory,
Updated and expanded to reflect the latest trends and best practices, a guide to succession management contains 20 percent new material, including chapters on recruitment and retention, as well as upd
"Why do some people remain so calm and collected in the face of looming deadlines, combative meetings, impending layoffs, and turbulent changes? And why are these seemingly unflappable people the
Offers a model for building organizations that can swiftly and effectively respond to rapidly changing business needs. This method has been fine-tuned in hundreds of large and small companies, and val
Bean and Radford (consultants in marketing and development) argue that many new products fail because companies lack a reliable process for creating and marketing them. In this book, they offer a met
A practical, systematic guide to improving and increasing influencing skills. "I told him exactly what to do. I couldnt have been clearer or more direct--and he still didnt do it!" And maybe thats exa
Kunstler (management, Lesley University) examines the dynamics of historical communities and modern companies where creativity has flourished and pinpoints factors that drive exceptional accomplishmen
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service
Offers everything needed to design and deliver a complete employee workshop that covers listening, assertiveness, resolving conflict, and coordinating action. Gives step-by-step guidelines for effecti
The power of technology is completely transforming business operations, radically boosting speed, efficiency, and shareholder value. One of the newest and most promising applications of electronic tec
Mello draws on years of experience in product development, hardware engineering, software development, and marketing, in creating this text for executives and new-product professionals. She presents
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
Based on interviews with CEOs, this book defines the roles workplace learning and performance (WLP) professionals are expected to play as managers, analysts, intervention designers and implementors, c
This 6.5x8 guide describes 10 principles every business needs to follow in order to ensure maximum contribution from and communication between employees, customers, and shareholders. Manning has been
Larry Ellison, the founder, president, and CEO of software development company Oracle, is notorious for his aggressive business tactics and flamboyant lifestyle. Drawing upon interviews with his colle
