Sales force effectiveness drives every company's success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have
A high-performance sales force is one of the most critical components of any successful organization. But it is also a complex organism that is difficult to understand-and therefore extremely challen
Hailed as “a warm and useful read,” A Class with Drucker brings to life invaluable advice from the world’s greatest thinker and writer on management. From 1975 to 1979, author William Cohen studied un
Scott, a noted author and business consultant, has written this guide to achieving personal and business goals by relying more upon intuition and less upon the "logical" thinking processes that may be
This book will help readers decide if working for the government at the federal, state, or local level is right for them, get them off to a good start, and help them make the most of their government
Projects—especially complex ones—are inherently risky. Between time constraints, technical challenges, and resource issues, things can easily go wrong—making the identification of potential risks an e
Building on the concrete advice and practical, powerful strategies revealed in its predecessor, More ProActive Sales Management provides harried sales managers with a proven method for managing the sa
Collects guidelines and advice for secular parenting, providing tips and strategies for addressing such issues as death, sexuality, morality, and religion while encouraging children to think for thems
Morgan, adoptive parent of a child with Down's syndrome and autism who is now 25 years old, offers practical advice for parents of adults with disabilities or special needs, geared toward preparing ad
When it comes to motivating and inspiring employees, there is no better or tougher model than the Federal Bureau of Investigation. In its one hundred-year fight against the ever-changing tactics of or
Harden and Heyman, co-founders of an Internet marketing agency, have written this guide on maximizing online marketing for business executives who need to familiarize themselves with new technologies
Managing people is a tricky business—and managers and small business owners need a clear understanding of the essentials of human resources to survive. The original edition of The Manager’s Guide to H
In the mid-19th century, 'wreckers' made their living by rescuing ships in distress and raising sunken ships. To some, they were heroes; to others, they were ruthless pirates. This book enters the wor
Trillions of e-mails travel each year through corporate networks—and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only dang
Author Weasel, scientist and educator (biology, Portland State U.) cuts through the hype regarding genetically modified food and related ethical and political issues. The author notes that 80 percent
Steiner is a developmental-behavioral pediatrician at Tufts Medical Center, Boston; born in England, she grew up multilingual in Switzerland, and is currently raising her own two children to be multil
Provides strategic interview questions for different hiring scenarios, discusses the underlying reason for particular questions, and offers advice on interpreting the candidate's response
Like their pioneer ancestors, today's consumers are increasingly becoming aware of the value of recycling. A realtor/author of books and articles on homeowning discusses the green building movement wi
Mina, a board effectiveness consultant and expert on conflict resolution, offers solutions for dozens of problem situations that can prevent boards from making good decisions for their organizations,
Training consultants Don and Sheryl Grimme offer clear, practical advice for new managers, with suggestions on managerial challenges such as mentoring and motivating employees, fundamental personal an
Anderson, a journalist and host of a radio show called The Career Clinic, brings together first-hand accounts of people she interviewed for the show who have found careers they love. She organizes the
Baldoni, a noted leadership consultant and author, offers this book on the qualities that define great leaders such as decisiveness, authority, conviction, compassion and the ability to set the right
In order to succeed in their industries, decision-makers today need to anticipate the future outcomes not only in their own industry but also in society and technology as well. The better their view o
Provides guidance for organizations in defining and implementing sustainability, including information on employee engagement, overseeing goals, and measuring efforts towards becoming environmentally
Designed to aid homeowners by explaining the foreclosure process and providing practical strategies to avoid foreclosure proceedings, including information on negotiating with lenders, refinancing, an
The authors (all of the strategic marketing consulting and research services firm The Harrison Group) summarize their marketing research into the lifestyles of the rich and not-necessarily-famous, pro
Whiteman works as career columnist for Federal Times and also writes for the National Science Foundation and The Washington Post. Here she advises readers on ways to find federal job openings; offers
Livoti, a fellow of the American College of Obstetrics and Gynecology, teaming with Topp, a nonfiction writer and filmmaker, debunks common myths about pregnancy and explains what to really expect. Th
California-based Butow is with a Web design and marketing firm, and has written 12 books on related topics; Taylor is with an executive talent firm focusing on high tech emerging growth companies in t
By now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human con
For parents, teachers, and counselors, this guide presents activities to help children ages nine to 13 who have ADD/ADHD improve their learning and behavior without using medications. It also discusse
Describes the impact that technology has on children's attitudes and identities along with advice for parents to help children develop social networking skills, a healthy identity, and a sense of purp
Whether we realize it or not, we are all brands. We all have qualities that shape and influence how the people in our lives see us—and how we see ourselves. Nationally respected brand experts Jerry Wi
Whether we realize it or not, we are all brands. We all have qualities that shape and influence how the people in our lives see us-and how we see ourselves. Nationally respected brand experts Jerry Wi
If we as Americans want better political leaders, this book argues, than we must become better followers. The way we do that is by becoming more savvy, tough, and questioning and understanding the tri
Every year, more than 68 million students of every age find themselves worrying excessively about their first day of school, even before it begins. Their hearts race, their stomachs turn, and their pa
Many corporations are biased toward younger employees, and neglect the fact that knowledge and expertise tend to be exercised more consistently among seasoned workers. This idea is the foundation of W
For years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one
Good writing is good business. Simple, straightforward writing saves time, creates good relationships, and prevents expensive misunderstandings. But why is it so hard to achieve? This incisive guide s
Attitude affects every facet of our lives—from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Ro
