Cultural and Heritage Tourism continues to be a fast growing segment of the tourism industry. There have been several books focused on this industry. The discerning factor of this book is that it wi
Scandals relating to manipulation and fraud have dominated much of the history of business and the accounting profession in America since the founding. Crooks, corruption, scandals and panics have bee
Understanding the service process, how and what to upsell and how to create effective room sets is vital to hotels, convention centers, meeting planners, event producers, caterers, clubs, vendors and
This book provides an introduction of recent ideas of Modularization and Platform Design in the proposed Business Engineering methodology that provide improved foundations for the design of services a
Effective Leaders lead by communicating. It is through communication that leadership is enacted as leaders influence followers to behave in ways that achieve the leader s and the organization s goals
Organizations are increasingly adopting new ways of working to take advantage of new digital technologies to enhance the services they can offer and become cost effective. The aim of the book is to pr
Although there are some books around that talk about business jargon, all are aimed at native English speakers and focus either on complex technical definitions or else the humour in the jargon. Given
The CEO and his/her leadership team are “on the job” at all times, expected to be available on a moment’s notice. The term “24/7” was completely unknown a decade ago and now represents the always on r
This book is a biographical sketch and interview compilation of leading African American entrepreneurs in the USA.In recent years, African American enterprises have grown in numbers and have become an
These two interconnected volumes are organized around a central theme: How coastal and marine tourism must be sustainably planned, built, and operated in this era of climate change. The primary audien
This book gives insight into the legal aspects of data ownership in the 21st century.With the amount of information being produced and collected growing at an ever accelerating rate, governments are i
Economics, far from being the “dismal science,” offers us valuable lessons that can be applied to our everyday experiences. At its heart, economics is the science of choice and a study of economic pr
Analysing data is now a core decision support task to many businesses as they try to derive value from multiple, diverse data sources. The digitization of business activities has led to an explosive g
Accountants were present at the creation of civilization, maintained their importance throughout history, and proved essential at various stages of cultural development—from the earliest record-keepin
The purpose of this book is to aid existing personnel in the old style manpower/planning department to transition into a position where they can add extra value. This is a practical book, not strictly
Intended for an audience of graduate students, executive MBA students, and mid-to upper level government and corporate managers, Design, Analysis and Optimization of Supply Chains: A System Dynamic Ap
Project implementation aligned with strategic advancement is a challenging endeavor, particularly in an environment of increasing complexity and productivity issues. Your prime issue is to plan for ri