This book offers a collection of recent research outcomes covering most of the popular frameworks and standards used for IT governance and IT service management. Case studies from Australia, New Zeala
This work characterizes the latest research on the use of quality of service (QoS) in grid computing, for academicians, engineers, IT professionals, and researchers in fields such as parallel and dist
Wireless networking is considered by many to be the future of communication technology, as the demand for high quality, mobile connection increases across the world.Wireless Network Traffic and Quali
The chapters of this volume offer a wide range of areas where the technology of soft computing, fuzzy logic, neural networks, evolutionary computation, and probabilistic reasoning are applied, includi
In this resource for teacher educators and pre- and in-service teachers, international contributors describe ways to prepare teachers to use technology in the classroom and to support students' use of
Designed for customer service specialists and IT professionals, this textbook on customer knowledge management in e-business focuses on the business models, frameworks and intelligence architecture th
Written principally by academics teaching at American colleges, the 16 papers in this collection offer advice to pre-service teachers on developing online environments that assist students and profess
Contributors from India, the US, Taiwan, and Australia overview developments in pervasive computing technology, consider security concerns in pervasive computing, and look at innovative applications a
Kirk (Metropolitan State U., US) organizes and assembles research and ideas that germinated as she completed her Ph.D. in women's studies and women in computing. She presents an in-depth interdiscipli
As cloud technology continues to advance and be utilized, many service providers have begun to employ multiple networks, or cloud federations; however, as the popularity of these federations increases
Researchers and practitioners in the large overlap between geographical and computer sciences describe services that are designed to use web service technology to deal with spatial information over th
