Now in its 21st edition, The Driving Instructor's Handbook is widely recognized in the driver training industry as the authoritative reference guide for both trainee and qualified instructors and is l
The steady career path is a thing of the past: disruption is here to stay. You need to be able to keep learning, growing and reinventing yourself to stay valuable in the midst of this change. Those wh
This fifth edition of Fundamentals of Risk Management is a comprehensive introduction to commercial and business risk for students and risk professionals. Providing extensive coverage of the core fram
Marketers everywhere are talking about content, but not everyone is saying the same thing. Some professionals love content and believe it has revolutionized the practice of marketing. To others, it's
Service design is the activity of utilising resources and people to build and sustain services that not only meet customer needs, but can also add that little bit of magic or true competitive advantag
As organizations adapt and change more quickly than ever, it is crucial that HR and Learning and Development (L&D) professionals ensure that leadership development keeps pace and employees have the ri
Supplier Relationship Management enables organizations to manage their suppliers effectively and secure real, tangible benefits from the opportunities already available in their supply base. This seco
Leading Procurement Strategy is a must-read for all senior procurement executives wishing to further enhance their skill set, master the latest developments in procurement strategy and really come int
Organizations are increasingly complex, requiring flexibility to implement significant, rapid change that goes beyond the ability of an individual leader or CEO. A high-performing and cohesive leaders
In today's volatile and ambiguous world, organizations need to have the capacity and flexibility to respond rapidly to changes in their environment, both internally and externally. The key to retainin
Endorsed by the UK's Chartered Banker Institute as required reading for the Chartered Banker programme, Relationship Management in Banking supports and develops the need to be able to manage key custo
Organizations now consider packaging as a critical issue. Effective and efficient packaging can improve the performance of companies and minimise their costs. Packaging Logistics examines all essentia
The Daily Telegraph Tax Guide contains everything you need to know about completing a self-assessment tax return for 2017/18. This is the only credible and practical guide on the market to this perenn
Information and how we manage, process and govern it is becoming increasingly important as organizations ride the wave of the big data revolution. Ethical Data and Information Management offers a prac
For a company to compete effectively in today's business environment, its employees need to be adaptive and agile so they can develop the required skills and knowledge. To achieve this, L&D profession
Business leaders' audiences - their customers, competitors and employees alike - live and breathe social media. In our hyperconnected culture, social media is the glue that allows us to stay connected
Cyber Wars gives you the dramatic inside stories of some of the world's biggest cyber attacks. These are the game changing hacks that make organizations around the world tremble and leaders stop and c
It is estimated that between 2 and 5 per cent of global GDP (over $3 trillion) is laundered by criminals around the world every year. Once thought to be a problem which only affected banks and the fin
Supply Chain Strategy and Financial Metrics is a step-by-step guide to balancing the triangle of service, cost and cash which is the essence of supply chain management. Supply chains have become incre
Who is most likely to buy and what is the best way to target them? How can businesses improve strategy without identifying the key influencing factors? The second edition of Marketing Analytics enable
Warehousing and Transportation Logistics examines professional transport and warehousing logistics, and offers an overview of all logistics functions for the area of internal business logistics, so-ca
Effective inventory management can increase revenue, reduce costs, and help to reach KPI targets. The Inventory Toolkit is an indispensable guide for operations management professionals who are lookin
A complete resource for both in-house and external coaches, 50 Top Tools for Coaching presents the techniques required to face every coaching situation. Full of templates, checklists, hints and tips,
Many businesses are based on creating desirable experiences, products and services for users. However in spite of this, companies often fail to consider the end user - the customer - in their planning
Business frameworks are extraordinarily valuable professional tools. They add structure and clarity to business problems, and can help practitioners overcome the everyday challenges they face. The Bus
Trust is an invaluable commodity in any business environment. Organizations benefit from being viewed as transparent, open and human, and one of the best ways of achieving this is through authentic em
Now in its 48th edition, Lowe's Transport Manager's and Operator's Handbook 2018 is the most comprehensive guide available to the operational rules and guidelines governing the UK, Ireland and the EU'
Using e-business technologies to manage supply chains increases the efficiency of logistics, production, distribution and other related activities. E-Business and Supply Chain Integration explains how
One of the most important steps in launching or expanding a venture is the creation of a business plan. The absence of a written business plan can lead to failure for new businesses, and inhibit growt
Strategic Workforce Planning is a practical guide to effectively assessing, managing and preparing for current and future workforce requirements. It demystifies the often complex and seemingly technic
The management of logistics and supply chain operations is of vital importance in the defence sector. Defence Logistics looks at established theories and their practical utility, providing insights in
Confident Digital Content gives you the opportunity to become digitally multi-skilled and learn the fundamentals of the most important types of digital creativity. Whatever your career path, being abl
Data science is the most exciting skill you can master. Data has dramatically changed how our world works. From entertainment to politics, from technology to advertising and from science to the busine
International Finance offers a clear and accessible introduction to the fundamental principles and practice of international finance in today's world, from the international financial environment and
Buying, merchandising and the supply chain are inextricably linked. Product merchandisers play a key role within retail, as profits can be affected by how successfully they undertake their work. Merch
This book is not about changing who you are, but becoming the best version of yourself. The Mindset of Success provides a clearly structured set of tools to change the way you think, act and perform,
Accounting and Finance for Managers is specifically designed for MBA, EMBA and MA Business and Management students who require a grounding in the key concepts of accounting and finance. Including real
Digital Branding, second edition gives step-by-step, practical guidance on how to build a brand online and quantify it through tangible results. This succinct handbook draws together each of the core
Supply Chain Management Accounting introduces the relationship between two important business functions: management accounting and supply chain management. The author presents a wide range of approach
Supply Chain Risk Management is a practical learning resource assessing the various sources of external threats to the supply chain, such as natural disasters, economic risk, terrorism and piracy. It
