Talented people in today's organizations waste an estimated 40% of their time on unnecessary cooperation, communication and control. Old-fashioned skills are too expensive and too slow to use in compl
A director of research for AFS intercultural programs offers this updated guide for students preparing to study abroad on what to do, what to expect, and what cannot be expected. Concise chapters addr
Through dozens of compelling stories of people who have realized the transformative power of finding their genius - plus a wealth of practical exercises - Is Your Genius at Work? draws inspiring wisd
Lewis (Richard Lewis Communications, "an international institute of cross-cultural and language training") provides a guide to cultural difference and cross-cultural communication for international bu
When Richard Nisbett showed an animated underwater scene to his American students, they zeroed in on a big fish swimming among smaller fish. Japanese subjects, on the other hand, made observations abo
We all know that customers are the key to a business's success. Make a big difference to them by taking care of the little things that matter-The Buzz: 50 Little Things that Make a Big Difference to W
Storti, a Washington D.C.-based intercultural communications consultant, readily admits that he is making generalizations about American workers and their behavior. In doing so, he hopes to ease some
Reading client behavior in the corporate world is all about reading the C.L.U.E.S.: C- Characteristics L- Language U- Underlying Motives E- Energy S- Stories In her book Coaching C.L.U.E.S.: Real Stor
In 50 Self-Help Classics: 50 Inspirational Books to Transform Your Life, Tom Butler-Bowdon has sorted through the bewildering array of self-help books to bring together fifty of the most important wor
Mediation is a highly effective method of reducing conflict, resolving disputes, and building a productive workplace. Mediation for Managers: Resolving Conflict and Rebuilding Relationships at Work fo
This introduction to Greek values and behaviour aims to challenge readers to move beyond their image of an archaic and at times anarchic civilization to a richer appreciation of contemporary Greek soc
In The Living Company, the man who introduced the revolutionary concept of the learning organization has turned his attention to identifying the critical characteristics of organizational longevity. A
This work is an attempt to provide an answer to the paramount question every prospective student asks, "What is business school really like?" During his first year at Stanford Business School, the aut
For years, business schools and professional consultants have turned to Sun Tzu's 2,500-year-old Chinese text for its invaluable commentary on such topics as leadership, strategy, organisation, compet
This book is for people who want to learn, especially while treading the fertile ground of organizational life. The idea of a learning organization has become increasingly prominent over the last few
Developing Intercultural Awareness: A Cross-Cultural Training HanDavies-Blackook is a rich resource for cross-cultural training. Drawn from the authors' experience, this guide contains simulation game
What People Want, for the first time, addresses the changing demographics and differences in the workplace to highlight what matters most in employee-manager relationships. Based on first-of-its-kind
