Customer service is of particular importance in the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device.
". . . the authors sound a pessimistic note about society's short-term memory in their sobering, able history of Camille" --Booklist"This highly readable account aimed at a general audience excels a
Eight years on from the biggest market meltdown since the Great Depression, the key lessons of the crisis of 2008 still remain unlearned—and our financial system is just as vulnerable as ever. Many of
Eight full years later, the key lessons from the biggest financial downturn since the Great Depression still remain unlearned. But not only do the misguided financial practices that nearly t
The book that you are considering buying is nothing short of a VIP Pass to Enlightenment, written by the UFC's most infamous and feared destroyer of men—Chael P. Sonnen.Backwoodsmen and unlearned folk
The way that we feel is governed by two separate and often conflicting dispositions: instinct and emotion. Instincts are inherent and unlearned; they provide us with deeply ingraine
McLaren (Chinese, La Trobe U., Melbourne) analyzes examples of a Chinese oral narrative form favored by unlearned classes in the late imperial period during the 15th century. They are part of a body o
Gramma Lessons is an endearing and subtly comical series of instructions for grandmothers from children.In Gramma Lessons, based on his current experience and observations, a young grandson educates h
ESL Conversation Lessons: Instant Lessons that Get your English Language Students Talking! is the complete resource for ESL/EFL teachers created to really get your students talking through interesting
Mothers, fathers, sons, daughters, brothers, sisters, husbands, wives, friends—they all get into the act in Michael Mirolla’sLessons in Relationship Dyads. Harsh lessons, sweet lessons, bitter lessons
Designed for busy teachers, Drama Lessons: Ages 4–7 provides tried and tested lesson plans which will help you to make your drama lessons fun learning experiences. Drama Lessons: Ages 4–7 emerges from
"Here one of our leading literary scholars looks back on her own life in the classroom, and discovers how much of what she learned there needs to be unlearned. Jane Tompkins’ memoir shows how her educ
Primary Language Lessons is a drill book, but with a difference. Imaginative lessons and short, jargon- free instructions for teachers make it a pleasure for both students and teacher.Serl makes libe
In Ten Short Lessons in Artificial Intelligence and Robotics, leading expert Professor Peter J. Bentley breaks down the fast-moving world of computers in the time of automata into ten pivotal lessons,
As a new age of space exploration dawns, Ten Short Lessons in Space Travel takes a timely look at the ten fundamental lessons in the discoveries and explorations of outer space. From the amazing techn
A steamy contemporary YA romance by New York Times best-selling author Sophie Jordan about a girl with a bad reputation giving lessons on how to attract guys for some extra cash—only to fall for her c
Lessons should be memorable and engaging. When they are, student achievement increases, behavior problems decrease, and teaching and learning are fun! In 100 Brain-Friendly Lessons for Unforgettable T
Lessons should be memorable and engaging. When they are, student achievement increases, behavior problems decrease, and teaching and learning are fun! In 100 Brain-Friendly Lessons for Unforgettable T
Twelve lessons on Ezra and Nehemiah, key leaders who left Babylon for the reconstruction of Jerusalem. With scripture reading, inspirational readings, questions to answer, space for journaling, and a
(Ukulele). The First 15 Lessons series provides a step-by-step lesson plan for the absolute beginner, complete with audio tracks, video lessons, and real songs! Designed for self-teaching or for use w
Twenty Lessons in the Sociology of Food and Agriculture examines food and agriculture from farm to fork using a sociological lens. Following the "Lessons" format, the book presents twenty sociological
Jumpstart meaningful learning for students with new Learning Challenge lessons Twenty new lessons, created to accompany The Learning Challenge, provide teachers with everything needed to run tho
Poetry. Martin Ott's first two poetry collections won the De Novo and Sandeen Prizes. In his third collection LESSONS IN CAMOUFLAGE, he continues to explore the theme of casting a light on hidden trut
Your blueprint to planning K-2 math lessons for maximum impact and understandingNot sure of tomorrow’s lesson plan? Your blueprint for designing K-2 math lessons for maximum student learning is
Developed specifically for grades 6-8, this resource presents classroom-ready lessons that support the ISTE Standards for Students (formerly NET standards). Use the lessons, which focus on four essent
Developed specifically for grades K-2, this resource presents classroom-ready lessons that support the ISTE Standards for Students (NET standards). Use the lessons, which focus on four essential skill
If you’ve ever wanted a deeper understanding of and intimacy with God, Little Lessons, Big Faith provides you with the tools you need. Based upon the Bible study lessons she uses with her own ch
In Inter-state Water Law in the United States of America: What Lessons for International Water Law?, Rhett Larson offers lessons for international water law based on the successes and failures of inte
"This novel breaks brilliant. It's hard to tell what's the best part of The Killing Lessons: the sweaty-palm plot that races along like a squadcar on a high-speed pursuit, the breathtaking depictions
“Saul Black squeezes every last ounce of suspense out of this story…The Killing Lessons is state-of-the-art in the ever-darkening serial-killer genre.” —The Washington PostIn their isolated Colorado f
What was it about the way John Haynie approached trumpet lessons that made such an impression on so many of his students? What were his instructions? How did the lessons transfer from the studio to th
We all have lessons that we want to pass onto our kids. But when the kids are teenagers, they might not want to listen. This book is full of 110 life lessons that are true when we are 14 or 54. Cre
Differentiated Lessons for Every Learner supports middle school teachers in teaching all students, including those with high ability. The book contains lessons in each content area with learning activ
This is a brand new title in the successful 100 ideas series which provides secondary school science teachers with practical ideas and activities to use in their lessons as well as teaching and planni
Much has been written and spoken about the lessons learned from the financial crisis of 2009. In this book, we list the lessons not learned before the financial crisis. The purpose of this book is to
"From the author of the beloved 30 Lessons for Living Karl Pillemer's 30 Lessons for Living first became a hit and then became a classic. Readers loved the sage advice and great stories from extraordi
