A groundbreaking book about how being just a little bit better at conversation canhave a profound impact on our relationships in work and life—from a celebratedHarvard Business Schoolprofessorand leading experton the psychology ofconversationWe know we struggle with difficult conversations, but we’re often not very good at the easy ones, either. Though we do it all the time, Harvard professor Alison Wood Brooks argues that conversation is one of the most complex, demanding, and delicate of all human tasks, rife with the possibility of misinterpreting and misunderstanding. And yet conversations can also be a source of great joy, each one offering an opportunity to express who we are and learn who others are—to feel connected, loved, and alive.InTalk, Brooks shows why conversing alittlemore effectively can make abigdifference in the quality of our close personal relationships as well as our professional success. Drawing on the new science of conversation, Brooks distills lessons that sho