Most of the information available on cloud computing is either highly technical, with details that are irrelevant to non-technologists, or pure marketing hype, in which the cloud is simply a selling p
We now are in the era of service innovations and service models that are enabled by AI and cognitive computing. Some analysts have created fears of a replacement of human workers by smart machines, wi
“In this book, David Linthicum does that rarest of things: he manages to combine showing why SOA and Cloud Computing complement one another with a lucid game plan of how a business can take advantage
DESCRIPTIONMessaging-Passing Server InternalsA COMPLETE MESSAGING SERVER CONSTRUCTION, DEPLOYMENT, AND MANAGEMENT KITWith the emergence of the Internet and heterogeneous computing environments, messag
Once there was a dream of a cloud, waiting, hiding, in a blue sky, which became a whisper of white and grew and grew . . . Everybody loves looking at the little white cloud as it makes all sorts of in
Freddie and Gingersnap meet a cloud. It's a peculiar cloud. It sings a song. It asks questions. It knows magic. And Freddie wants to keep it. . .but Gingersnap knows you can't keep a cloud. Or could y
"...as computing moves away from the desktop and into our hands, we demand ever-higher reliability. Device manufacturers and service providers can no longer afford to think in terms of proprietary sys
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
Computing in the Information Age 2E is written for people with little or no background in Computing. The objective of this book is to explain computing today in a clear and meaningful way and to focus
An accessible introduction to an exciting new area in computation, explaining such topics as qubits, entanglement, and quantum teleportation for the general reader.Quantum computing is a beautiful fus
Home—in the island village of Cloud Bay—is where the heart is. . . Leah Santelli always knew that Zach Harper, son of a rock legend and her best friend’s brother, was painfully out of reach. The
Art Models 10 Companion Disk is a photographic figure drawing reference on a PC and Mac compatible DVD data disk. With 100 poses and 40 models, it presents over 2,800 photos of nude art models?both fe
Certification Prep Adobe Flash Creative Cloud helps you prepare to take the Adobe Certified Associate (ACA) Adobe Flash CC certification exam. G-W’s Certification Preparation Series consists of indivi
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service
Certification Adobe Illustrator Creative Cloud helps you prepare to take the Adobe Certified Associate (ACA) Adobe Illustrator CC certification exam. G-W’s Certification Preparation Series consists of
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this groundbreak
Start your Word Cloud Classics collection with adventures from some of the most popular authors in classic literature. Bram Stoker, Mark Twain, Sir Arthur Conan Doyle, Charles Dickens, the Brothers Gr
As models of the Earth/atmosphere system and observations become ever more sophisticated, and concerns about climate change and societal impacts of extreme weather and its forecasting grow, understand
Animal Models for the Study of Human Disease identifies important animal models and assesses the advantages and disadvantages of each model for the study of human disease. The first section addresses
This classroom-ready resource makes instructional models clear and relevant for readers by placing them within a standards-based and instructionally aligned process. "Instruction: A Models Approach" c
Presents a richly illustrated guide to the different types of clouds and other atmospheric phenomena in terms of their implications for the planet's weather, discusses the history of cloud classificat
In this funny and tender picture book for the youngest child, a fluffy cloud gets a job (with the help of his friend the police helicopter) as a police officer. But no matter how hard he tries, the qu
Little Cloud likes to make himself into different shapes—animals and trees and even a clown! Children will love to use their imaginations to draw what they see in the clouds on the sky-colored chalkbo
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-know
Advanced Option Pricing Models details specific conditions under which current option pricing models fail to provide accurate price estimates and then shows option traders how to construct improved mo
The fast and easy way to understanding the fundamentals of personal computing Whether you're just getting started or you've been using PCs for a while, this informative book shows you what you need to
This book presents in detail a pair of models of the economics of climate change. The models, called RICE-99 (for the Regional Dynamic Integrated model of Climate and the Economy) and DICE-99 (for the
This highly successful and scholarly book introduces students with diverse backgrounds to the various types of mathematical analysis that are commonly needed in scientific computing. The subject of nu
Graphical models use graphs to represent and manipulate joint probability distributions. They have their roots in artificial intelligence, statistics, and neural networks. The clean mathematical forma
Market Models provides an authoritative and up-to-date treatment of the use of market data to develop models for financial analysis. Written by a leading figure in the field of financial data analysi
Solving problems in parallel and distributed computing through the use of bio-inspired techniques. Recent years have seen a surge of interest in computational methods patterned after natural phenomena
The Brave New Service Strategy, delves into the evolution of service delivery and identifies three ways to forge links with customers: the relationship - where the customer personally knows the servic
Designed for undergraduates, An Introduction to High-Performance Scientific Computing assumes a basic knowledge of numerical computation and proficiency in Fortran or C programming and can be used in
This is one of the first collections exploring the range of cultural practices associated with the design and use of computing. Against the background of the "information revolution", the volume shows
Providing a thorough, well-written and thoughtful study of the fundamental theoretical ideas of computing and examining how to design accurate and efficient algorithms, this book is ideal for an intro
Service America was Dow-Jones Irwin^s best selling book in history. As the definitive book on customer service--and the first major title in the field--it helped to define the category, spurring on do
