From #1 New York Times bestselling author Niholas Sparks comes an unforgettable tale of a man who must make the most heartrending decision of his life in the name of love... Dear John “Dear Joh
The country’s only celebrity werewolf, late-night radio host Kitty Norville prefers to be heard, not seen. But when she’s invited to testify at a Senate hearing on behalf of supernaturals, her face ge
From #1 New York Times bestselling author Nicholas Sparks comes a love story that explores the deepest mysteries of all-those of the heart.As a science journalist with a regular column in Scientific A
A noted financial guru and author of Defying the Market explains how following the ups and downs of oil prices can provide investors with the key to financial security, arguing that we are on the verg
Somewhere beyond the farthest pole of the world, the land of Dhrall lies anchored by the will of four powerful Gods. Able to bend reality to their whims and influence the lives of mortal men, these de
One Dead. One Missing. One Man Who can't Look Away... In Los Angeles Lt. Peter Decker gets a frantic phone call from his family. A distant relative has been found naked and murdered in a seedy Manhatt
Equal parts soap opera, gossip page, sociological study, and dating manual, Sex and the City, Candace Bushnell’s regular New York Observer column, has attracted a cult following, propelling Bushnell t
The General turned off the tape recorder.“Don’t think there’s any way you can win this case.” But Major Sean Drummond refuses to lose. Even when the brass pick him to investigate a mass murder “commi
New York Times bestselling author Michael Connelly writes novels of brilliantly original suspense. In this electrifying tour de force, he takes us into a world of extremes: too much criminality, too m
Detective John Corey, last seen in Plum Island, now faces his toughest assignment yet: the pursuit and capture of the world's most dangerous terrorist -- a young Arab known as "The Lion" who has baffl
Along Came a Spider begins with the double kidnapping of the daughter of a famous Hollywood actress and the young son of the secretary of the Treasury. And that's only the beginning! Gary Soneji is a
The bestselling official guide to the TOEFL iBT® test, from ETS, the maker of the test! Now expanded with a fourth authentic TOEFL iBT practice test. The new Official Guide to the TOEFL® Test is the b
Exclusive to McGraw-Hill! The only official guide focused on the Verbal Reasoning section of the GRER revised General Test -- from the maker of the test! Official GRER Verbal Reasoning Practice Quest
When Manhattan private eye and part-time actor Stanley Hastings gets an offer to have his screenplay produced, he thinks he's finally hit it big. But when corpses keep turning up, he sees he will hav
Important changes to the EIC and EICR forms make Guidance Note 3: Inspection & Testing a priority for all those carrying out inspection and testing on electrical installations.Amendment 3 publ
PSYCHOLOGICAL TESTING: PRINCIPLES, APPLICATIONS, AND ISSUES, Eighth Edition, discusses the fundamentals of psychological testing and examines test applications as well as present-day testing controver
Erford's book presents a broad overview of basic issues in psychological and educational assessment. The book familiarizes students with the essentials of testing, covering such concepts as ethical, l
Fundraising experts know that successful direct mail requires a continual search for improvements in copy, package formats, and lists through trial-and-error testing. There is no doubt that testing
Learn the lab testing skills you need to know! Laboratory and Diagnostic Testing in Ambulatory Care: A Guide for Health Care Professionals, 3rd Edition provides in-depth coverage of the most common pr
Establishes a solid foundation of knowledge about psychological testing Psychological testing impacts virtually every corner of modern life, from education to vocation to remediation. Psychological Te
Written by recognized leaders in educational audiology, EDUCATIONAL AUDIOLOGY HANDBOOK is the gold standard text in the field today. From its straightforward presentation of the scope of an educationa
The textile industry is becoming an increasingly competitive environment. Differentiating products by quality is particularly important. Testing can be performed both to improve product quality and ac
Busy managers and customer service instructors in charge of training their customer service employees will find powerful tools and advice in "Customer Service Training 101". This inspiring, comprehens
Essential reading for managers and individual career builders alikeAfter being out of favor for nearly two decades, psychological testing is back with a vengeance. Companies of all sizes now use tests
An excellent primer on the key concepts of psychometrics Essentials of Psychological Testing surveys the basic principles of psychometrics, supplies the information needed to understand and evaluate
The new school year brings standardized testing to every school and Miss Malarkey's is no exception. Teachers, students, and even parents are preparing for THE TEST-The Instructional Performance Throu
* Includes updates to material on testing Web applications.* Contains new coverage of testing for wireless applications.* From the coauthor of the bestselling testing book of all time.* Each test type
Exercise stress testing is a valuable diagnostic tool in the detection of cardiac disease and related problems. This pocket guide provides an overview of exercise stress testing, indications for test
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this groundbreak
The Adair legacy concludes with a shocking revelation? Kidnapped and held captive for weeks, Shelby O'Hara is grateful to be rescued by handsome secret service agent Daniel Henderson. But the rebellio
"In Penetration Testing, security researcher and trainer Georgia Weidman provides you with a survey of important skills that any aspiring pentester needs. This beginner-friendly book opens with some b
Don't ask your customers, "How is OUR service doing?"Ask them, "How are YOU doing?"Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave
The disciplines now known as the humanities emerged in their modern form during the Italian Renaissance as the result of an educational movement begun by humanist teachers, writers, and scholars in th
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-know
The newest edition of the AIChE manual to continuous direct-heat rotary dryers Continuous Direct-Heat Rotary Dryers, Third Edition is the latest text in the AIChE Equipment Testing Procedure series.