Here for the first time is the account of the essential part played by Jewish personnel in the Fire Service in the Second World War. Ever civic minded, Jews from all social backgrounds were pre-war vo
The book introduces the emerging field of service design thinking in an accessible manner to beginners and students and it broadens the knowledge and can act as a resource for experienced design profe
The Civil Service and the London County Council employed tens of thousands of women in Britain in the early twentieth century. As public employers these institutions influenced both each other and pri
What events led a veteran Secret Service agent at the top of his profession, with no political experience, to resign his position and run for office, nearly pulling off the unlikeliest of upsets as a
The Joseph Pulitzer Gold Medal for meritorious public service is an unparalleled American media honor, awarded to news organizations for collaborative reporting that moves readers, provokes change, an
Municipalities face important water supply challenges. One response has been to render utilities independent from municipal government through alternative service delivery (ASD). For its proponents, A
This book makes the case for a standing UN Emergency Peace Service. With this one development - effectively a UN first responder for complex emergencies - the organization would fi
This book focuses on special organizational configurations for schools in diverse parts of the world. Some of these new organizational and institutional designs are called multi-service schools,
Coffee has been grown on Java for the commercial market since the early eighteenth century, when the Dutch East India Company began buying from peasant producers in the Priangan highlands. What began
Service design offers a tangible and effective approach for organizations to employ to better respond to the needs and demands of their customers. The Art of Services Design shows how organizations ca
International service learning (ISL) programs are growing more popular with students looking to advance their skills and knowledge to become global citizens. While the benefits of these programs among
The International Tracing Service, one of the largest Holocaust-related archival repositories in the world, holds millions of documents that enrich our understanding of the many forms of persecution d
In the tourist area of South Bali, gangs of male sex workers from the neighboring province of East Java engage in street warfare to control the sex market.Masculine Identities and Male Sex Work Betwee
Bringle, Reeb, Brown, and Ruiz present readers with an examination of the theory, contemporary research, and current practice of service learning for psychology undergraduates throughout the U.S. The
The process for getting into a military service academy is not the same as that for getting accepted to a private or public university. This book walks prospective students and their families through
Medical and Service Robotics integrate the most recent achievements in mechanics, mechatronics, computer science, haptic and teleoperation devices together with adaptive control algorithms.The book &n
This book provides a practical guide to flow-aware networking (FAN), one of the most promising new quality-of-service architectures for the Future Internet. The latest concepts are examined in detail,
This book is a systematic comparative study of WTO and EU law relevant for universal service provision, and a timely contribution to the ongoing scholarly and policy debates about the concept and scop
The Economics of Faith-Based Service Delivery provides the first ever comprehensive empirical assessment of the role that faith-inspired institutions (FIIs) play in the supply of health care and educa
A Different Face of War is a riveting account of one American officer in the Medical Service Corps during the early years of the Vietnam War.Assigned as the senior medical advisor to the Army of the R
The present work argues that biblical theology is the attempt to ‘update’ the ‘language of the message’. It is the work of translation: it searches for a language that attends to the concerns of today
Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, manag
A great picture story book with an environmental message, developed in conversation with Greenpeace UK. When one little boy discovers a message from Father Christmas asking for help to save his home f
Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisationa€?s strategic aims and goals centre on the delivery of excellent servi
A unique chronicle of Royal Naval Air Service practices during the First World War. Consolidates five original documents, published here in full for the first time.
Locating empirical information on specific service industry characteristics is not an easy task, even for an individual familiar with various sources of data. This book is a quick source of informatio
?Autism Service Delivery: Bridging the Gap Between Science and Practice compiles and analyzes the most recent research from areas that clinicians tackle in their daily work when making decisions to be
Jack Ward Thomas, an eminent wildlife biologist and U.S. Forest Service career scientist, was drafted in the late 1980s to head teams of scientists developingstrategies for managing the habitat of the
Like many techniques and tools, service learning within chemistry courses is a way to help students supplement their education with a lasting appreciation for the subject matter they have learned. Per
The global digital revolution has changed consumer society, service expectations, and funding models forever. New companies have risen quickly to dominate sectors, processes, and markets. There is a n
This book outlines the development of service leadership curricula, programs and materials designed for university students in Hong Kong. In addition, it includes evaluation studies and specific servi
Science as Service: Establishing and Reformulating American Land-Grant Universities, 18651930 is the first of a two-volume study that traces the foundation and evolution of America’s land-grant instit
American Architects and the Single-Family Home explains how a small group of architects started the Architects’ Small House Service Bureau in 1919 and changed the course of twentieth-century residenti
Clayton Stone's ordinary middle-school life gets turned upside down when he discovers that his grandmother is the head of the Special Service, a top-secret government organization specializing in unde
Economists and scholars of public policy examine the role that governance and citizen empowerment can play in improving public service delivery in developing Asia. Assessing the state of public servic
Researchers in business and social sciences explore various aspects of service business, focusing on management, marketing, geography, planning, innovation, and internationalization. Their topics incl
The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy and public administration. The last
This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to
This is the first scholarly book to explore the empowerment and the social service role of frontline police officers in the People’s Republic of China. It approaches the study of role strain and empow
An executive-level strategic guide to maximizing financial, service, and operations performance using the proven RightStock model of inventory managementIn most organizations, highly qualified profess
