This volume will assist readers in fitting big data analysis into their service-based organizations.Volume I of this two-volume series focuses on the role of big data in service delivery systems. It d
Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. César Félix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in align
The Message is a reading Bible translated from the original Greek and Hebrew Scriptures by scholar, pastor, author, and poet Eugene Peterson. Thoroughly reviewed and approved by twenty biblical schola
Celebrate your moment. Life is full of highs and lows. The Message Bible has the words to carry you through each one. Words of comfort and celebration. Words of heartache and hope. Enjoy the gifts tha
Video relay service (VRS) is a federally funded service that provides telecommunications access for deaf people. It is also a for-profit industry with guidelines that may limit the autonomy of the sig
Service innovation is a concept that, for the last decays, has received increased attention both among academics as well as practitioners. Service innovation is, however, a multi fragmented concept, w
Reflecting on Service-Learning in Higher Education examines forms of pedagogy such as service-learning, experiential learning, and problem-based learning in order to determine how students make connec
Get a grounding in polymorphism and other fundamental aspects of object-oriented program design and implementation, and learn a subset of design patterns that any practicing Java professional simply m
Get hands-on experience implementing 26 of the most common design patterns using Java and Eclipse. In addition to Gang of Four (GoF) design patterns, you will also learn about alternative design
Inside Full-Service Community Schools combines the on-site knowledge of school principal Sue Maguire, who has created a model full-service community school, with the deep experience and understanding
"In an effort to support these movements, this volume of the Advances in Service-Learning Research series, Service-Learning to Advance Access & Success: Bridging Institutional and Community Capacity,
A hands-on guide to writing a Message Passing Interface, this book takes the reader on a tour across major MPI implementations, best optimization techniques, application relevant usage hints, and a hi
Java是從一種程式語言逐步發展為一種運算平台的技術。Java的前身是一種與平台無關的程式語言--Oak,它誕生於1991年Sun公司的一個研究計畫,該計畫最初的目的是為了發展一種與執行平台無關且可嵌入如烤麵包機和機上盒(Set top box)這類消費型電子設備的內嵌式系統程式語言,但該計畫並不是很成功。隨著1994年Internet開始起步,到1995年NetScape公司宣布把Java直譯器
A byword for initiative and determination, A Message to Garcia recounts a soldier's unquestioning acceptance and fulfillment of his orders. Set in the days of mounting tension between the United State
America’s oldest law enforcement agency, the United States Secret Service, has never been exposed like this before. The Secret Service has made many headlines through the decades, especially in