A practical introduction to programming with JavaBeginning Programming with Java For Dummies, 4th Edition is a comprehensive guide to learning one of the most popular programming languages worldwide.
Social Customer Service is new. It is taking customers and organisations into untested ways of relating: transparently, collaboratively, instantly. The consequences of great and poor service are forev
How can an internal service providers create value?How can you add value when you don’t have “real” clients? Whether IT, HR, finance, legal, logistics or other, internal service providers are being as
Hailed as one of the "most significant books of the twentieth century" by Journalism and Mass Communication Quarterly, Mediating the Message has long been an essential text for media effects scholars
Hailed as one of the "most significant books of the twentieth century" by Journalism and Mass Communication Quarterly, Mediating the Message has long been an essential text for media effects scholars
"A Message for You" is a book that will stir the consciousness of the soul to make one realize that messages travel in many forms. Through acts of nature as well as the tongue. We must learn to focus,
Here is a useful, practical guide to network programming for both undergraduates and busy IT professionals. This third edition has been fully updated to incorporate Java 7 compatibilityand features co
Learn how to build HTML5-based Android applications that use native Java components without needing 3rd party libraries and wrappers like PhoneGap or Titanium. You can reach needed native interfaces
Service delivery is part and parcel of every higher education professional’s job, both to improve service to students and to each other as “internal customers”. Until now higher education professional
An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Or
《像計算機科學家一樣思考Java》作者基於自己在美國各所大學和學院講授計算機科學導論課程的經驗，開創了“像計算機科學家一樣思考（How to Think Like a Computer Scientist）”的教學理念和方法。《像計算機科學家一樣思考Java》正是基於這樣的方法，用全新的角度、豐富的實例全面地講解了Java語言。 全書共15章。第1章介紹了編程的基本知識，即什麼是編程以及如何編程。
Great customer service is rare. In fact, one survey found that while 80 percent of companies described themselves as delivering 'superior' service, consumers estimated the number at a mere 8 percent.
Marketing High Profit Product/Service Solutions addresses one of the most exciting and growing strategic marketing opportunities facing product and service companies - a€?bundlinga€?. Many customers w
Challenging the opinion that public service broadcasting is a thing of the past, David Hendy explains its importance in the present – and in the future. Written by a leading expert in the field, this
Pro Team Foundation Service gives you a jump-start into Microsoft’s cloud-based Application Lifecycle Management platform, taking you through the different stages of software development. Every projec
Spirit of Faith: Sacrifice and Service is a compilation of writings and prayers that focus on sacrifice and service—subjects that are given great importance in the Baha'i writings. The passages compil
"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encoura
Matching Your Message to the Audience provides school administrators with principles and practical steps for creating messages that encourage a positive response. The reader learns strategies for matc
Matching Your Message to the Audience provides school administrators with principles and practical steps for creating messages that encourage a positive response. The reader learns strategies for matc
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, t
Cay Horstmann s seventh edition of Java Concepts provides an approachable introduction to fundamental programming techniques and design skills, helping students master basic concepts and become compet
Leading a professional service firm is difficult enough in good times, and it is all the more risky in difficult ones. In Leading Firms: How Great Professional Service Firms Succeed & How Your Fir
Social media has changed the landscape of communication, and many consumers are facing an information overload. In the digital world, less really is more.On Message is a valuable take on communication
