This book argues that service user involvement in research can range from the extremes of being the subject to being the initiator or investigator of a research study. The activity of the professional
The author examines the beneficial effects of service learning, offers examples of curriculum-based and community-based projects, and explains how to start a successful program.
In today's competitive restaurant environment, culinary excellence is not enough. Dining establishments must offer the kind of service that sets them apart. From the renowned Culinary Institute of Ame
Envisioning a system of higher education that meets community needs by cultivating in students a commitment to civic engagement, the authors of Service-Learning Code of Ethics equip readers with the n
JSP is one of the core technologies for server-side Java applications and the 2.0 release, which this book covers in detail, makes JSP an even more powerful tool Walks Java programmers and Web develo
This insightful book shows salespeople how to meet the needs of affluent clients—from the initial contact, to the sales presentation, to providing the level of service and quality they expect, to secu
The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This con
比較起PC的普及程度,人手一支的手機整合了通訊與PDA功能,在台灣具有超過100%的普及率。這代表手機平台的軟體開發隱含著無限的獲利契機,而Java程式語言正是目前手機應用程式開發的不二之選。中華電信所提供的「爪哇下載城」、台灣大哥大提供的「行動Java」、東信電信「Java Mall」、泛亞電信的「Java遊戲樂園」。皆採用本書所介紹的MIDP(Mobile Information Device
Create a lovely decoration for a party or any special occasion. This box contains 36 lettered discs reproduced from Victorian wood type plus a ribbon for making and hanging a garland with a message.
"Cancelled flights, damaged goods, botched bills, locked-up software--these are the service screw-ups that leave customers angry, disgusted...and determined to never buy from you again! But these mad-
Intelligence and the War against Japan offers the first comprehensive scholarly history of the development of the British secret service and its relations with its American intelligence counterparts d
In today’s service economy, many jobs require that applicants have a smiling face, helpful disposition and the ability to interact in a friendly manner with others. Or in the case of law enforcement o
Profitable beverage service is crucial to the success of many operations, yet it can be underutilized by managers and employees. Informative and practical in approach, this book helps readers understa
Partners in Public Service brings together some of Lester Salamon's most important work on the changing relationship between government and the voluntary sector in the American version of the modern w
Singled out by Fortune and The New York Times as a remarkable manager, Dan Kaplan has pioneered a revolutionary new system for measuring service quality to help managers keep track of intangibles in a
A three-volume series that provides the intermediate-level pianist with classical music that is appropriate for the worship service. Pieces are arranged in each volume alphabetically and by classifica