To manage a service network, managers have to control the network, the application, and the receiving devices--and that's not an easy assignment. Here is a hands-on manual detailing how to design and
The studies in this volume explore needs analysis in the public, vocational and academic sectors, in contexts ranging from service encounters in coffee shops to foreign language needs assessment in th
Cinzia Padovani takes an in-depth look at Italian public service broadcasting, covering its history, its role in Italian society, its relationship to the political party system, and its influence on c
This explosive novel and instant "New York Times" bestseller is the tale of two disgraced Secret Service agents racing against time to find the common thread that connects a series of assassinations a
`Education policy is now a global matter and all the more complex for that. Mark Olssen, John Codd and Ann-Marie O'Neill do us an invaluable service in producing a carefully theorised guide to current
Florio and Miller (both technical service group leaders for King Industries, a manufacturer of specialty chemicals for the paint and coating industry) present 16 papers that together are intended to s
A valuable guide to making technology work for your businessNow that the Internet bubble has burst, financial service professionals are looking for more realistic ways to use technology to their advan
This helpful guide presents a concise yet comprehensive overview of classroom management. With an emphasis on preparing for the start of the school year, the author provides pre-service teachers with
A groundbreaking work of research, The French Secret Service tells the dramatic, untold story of the transition of France's spy networks and "black chambers" of the ancient regime and Napolean into mo
HMS Belfast was the largest British cruiser of the Second World War and saw distinguished service throughout the conflict, including playing a major part in the destruction of the German battlecruiser
Entering service in the early 1960s, the M60 tank was in production for 23 years and formed the backbone of US Army and Marine armoured units during the Cold War. Over 15,000 were built in four basic
GPRS (General Packet Radio Service) is global mobile data technology. More important it is a step en route to next-generation wireless, or 3G, for many networks in the US and most networks in Europe a
In the West we frequently pay lip service to universal notions of human rights. But do we ever consider how these work in local contexts and across diverse cultural and ethical structures? Do human ri
Believing the nation-state to be a core unit of international stability and the "quintessential carrier of democracy," retired US foreign service officer Hough assesses the health of the nation-state
It is January 1957 and Helen's husband Jack returns from National Service. Happy to be reunited, they resume their life together with their friends. Then Helen is utterly shattered when Jack tells he
As Lucifer works to perfect his own garden of Eden within his newly-created universe, evil forces begin to work against him and the Archangel Michael finds himself torn between his service to God and
【論文】張季琳：楊逵和入田春彥──臺灣作家和總督府日本警察Yang Kui and Nyuta Haruhiko—On the Friendship between a Taiwanese Proletarian Novelist and a Police Officer in the Service of the Colonial GovernmentLawrence：Between Self
【論文】張季琳：楊逵和入田春彥──臺灣作家和總督府日本警察Yang Kui and Nyuta Haruhiko—On the Friendship between a Taiwanese Proletarian Novelist and a Police Officer in the Service of the Colonial GovernmentLawrence：Between Self
