Since the 1950s, the right to conscientious objection to military service in international human rights law has excited the interest of both non-governmental and inter-governmental organizations in a
The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments acros
This volume analyses and presents the results of the trade, service and financial operations between any given country and the rest of the world. Among other issues the volume discusses tax measures o
Acclaimed as the "the most objective prosecutors in the world", the German prosecution service has long attracted the attention in the past of comparative law scholars. At first glance, the institutio
As the National Park Service prepares for its centennial in 2016, this book provides an in-depth analysis of the role of philanthropy in national parks, with a focus on non-profit organizations known
The report investigates the barriers that service-disabled veteran-owned small businesses may face when attempting to contract with the federal government and the Department of Defense.
Have you ever noticed that most of the advice about creating great customer service comes from the world of big business? It suggests that in order to develop excellence you need to learn from global
This ethnography describes and explains how Mennonite Disaster Service, following a well-established tradition of helping their neighbors, organized volunteer efforts for the 2005 and 2008 Gulf Coast
Painstakingly researched by an authority on the history of the Secret Service and based on primary, firsthand accounts from more than 80 former agents, White House aides, and family members, this is t
"This book systematically investigates the sequential deployment of responses to requests in telephone service encounters in British English, German and Italian.Varcasia describes and defines conversa
This fully updated and revised edition of a classic guide to grant writing for health and human service professionals reflects the two major changes in the field: new NIH application processes and an
Presents the life of the Secret Service agent responsible for saving President Ronald Reagan from an assassin's bullet in 1981, documenting the influences that prepared him for a life of protecting ot
This book contains mainly the selected papers of the First International Workshop on Medical and Service Robots, held in Cluj-Napoca, Romania, in 2012. The high quality of the scientific contributions
Benedetta Brevini investigates the extent to which a Public Service Broadcasting (PSB) ethos has been extended to the online world in Europe. She examines the most significant policy initiatives carri
Offers a "whole person" approach to customer service that demonstrates how good customer relations grow from employee beliefs about who they are and what it is possible to achieve, defining principles
The Fire Service Instructor: Principles and Practice, Second Edition Student Workbook is designed to encourage critical thinking and aid comprehension of course material through use of the following m
"Designed to support both teachers and university-based tutors in mentoring pre-service and newly qualified mathematics teachers at both primary and secondary levels, Mentoring Mathematics Teachers of
"Designed to support both teachers and university-based tutors in mentoring pre-service and newly qualified mathematics teachers at both primary and secondary levels, Mentoring Mathematics Teachers of
What are you waiting for? Let the amazement begin!The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, ev
This volume investigates the future of public service reform in the UK. Containing original research from some of the UK's leading political thinkers, it explores the interface between citizens, the s
This book constitutes the refereed proceedings of the Second European Conference on Service-Oriented and Cloud Computing, ESOCC 2013, held in Malaga, Spain, in September 2013. The 11 full papers prese
Mental Health Service Users in Research explores the sociological use of autobiography, examining how our identity shapes the knowledge we produce. The contributors—many of whom are former or current
Art at the Service of War is the story of how artists as diverse as modernist Paul Nash, the revolutionary Vorticist Wyndham Lewis, and young Canadians such as A.Y. Jackson came to paint Canada’s war.
In 1993, Alan J. Dixon’s political career came to an end with a defeat—the first one in his forty-three years of elected service. Beginning his legislative career in 1950 as a Democrat in the Illinois
Art at the Service of War is the story of how artists as diverse as modernist Paul Nash, the revolutionary Vorticist Wyndham Lewis, and young Canadians such as A.Y. Jackson came to paint Canada’s war.
Customers at Work is about the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the productio
A nostalgic look back at a time when the iconic Aussie service station wasn't exactly the same as the one down the road. From Toodyay in the west to Sydney's suburban Balmain, Jim Sonter's been there,
This thesis examines the role of agricultural service organizations in the rural transformation processes in Uzbekistan, which has experienced a chain of agricultural reforms since 1991. These organiz
This informative and accessible book provides a one-stop guide to navigating the many financial questions facing today’s military in all phases of service: active duty, preparing for transition or ret
Modelling Distributed Energy Resources in Energy Service Networks focuses on modelling two key infrastructures in urban energy systems with embedded technologies. These infrastructures are natural gas
In Courage after Fire for Parents of Service Members, three psychologists provide a compassionate and accessible guide for the parents or guardians of returning troops.This is the only self-help book
"This book addresses the issues of integrating assorted software applications and systems by using a service driven approach, highlighting the tools, techniques, and governance aspects to design and i
Cress (postsecondary, adult, and continuing education, Portland State U.), Collier, and Reitenauer offer a guidebook that helps college students understand and reflect on their community service exper
"[This] is a self-directed guide for college students engaged in service-learning. The purpose of the book is to walk the reader through elements of learning and serving by focusing on how st
This book serves as an introduction to using online teaching technologies and hybrid forms of teaching for experiential learning and civic engagement. Service-learning has kept pace neither with the r
Civic Work, Civic Lessons explains how and why people of all ages, and particularly young people, should engage in public service. Its authors are 57 years apart in age, but united in their passion fo
Understand Consumer Psychology to Drive Profits and GrowthWant to know exactly what’s driving your customer's behavior? NOW YOU CAN!The Customer Service Solution explains how consumers perceive servic
Service-Learning: Engineering in Your Community, Second Edition, links design methodology and engineering analysis to the socially beneficial application of engineering principles. Authors Marybeth Li
