主管是「建立關係的人」。主管是「解決問題的人」。主管是「培育部屬的人」。 我認為,不管哪句話都是彼得‧杜拉克(Peter F. Drucker)說的。我之所以說「我認為」,當然有所本。如果問我:「確實是如此嗎?」,雖然沒有十足的把握,但曾經在煩惱擔任主管一職的時候,書本上杜拉克的話映入眼簾,我就憑著如上所述的印象,記住了這些話。當時,我覺得腦中的迷霧,暫時撥雲見日。 我在四十七歲獨立創業之前,
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