Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoi
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoi
Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own
Many people find it hard to get on top of their workload. They constantly bounce from one task to another and struggle to prioritize, which can have a serious impact on productivity. How to Organize Y
Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience or impressing a potential employer, sounding the part is key. This fourth edition of Imp
Starting with the premise that there's only one chance to make a good impression, How to Write a Business Plan covers all the issues involved in producing a business plan – from profiling competitors
A good marketing plan is at the core of every successful business, but it is often difficult to know how create a plan that is workable and will deliver the required results. How to Write a Marketing
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Line managers and leaders of all levels need to ensure that problems are solved in the optimal way and that the ideas and innovations for tomorrow's business flow freely. Decision Making and Prob
Develop Your Leadership Skills is John Adair’s most accessible title on leadership. Full of exercises and checklists, it can help boost confidence levels and guide and inspire anyone on their journey
Going beyond handling nerves and presenting PowerPoint slides, the third edition ofDevelop Your Presentation Skills offers practical advice on developing a captivating presentation, constructing compe
From Michael Armstrong, HR expert and best-selling author, comes the new third edition ofHow to Manage People. Providing valuable insight into the functions and skills required to be an effectiv
The importance of clear and concise communication is paramount in business relations. The fourth edition ofHow to Write Reports and Proposals continues to provide pointers for an
Packed with tips and techniques, Successful Time Management serves as a guide to reviewing and assessing new work practices to improve time management. It includes great time-saving ideas, practical s
The role of project manager requires maintaining a balance between the demands of the customer, the project, the team, and the organization. This provides a real challenge in the fields of time manage
Neuro Linguistic Programming (NLP) can be a powerful communications tool. It offers an in-depth understanding of how people communicate and how to use that knowledge to maximize the effectiveness of i
From Michael Armstrong, HR expert and best selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be
Finch, an independent consultant and author, explains exactly how to create a successful business plan. He shows readers how to tell their story in a way which will persuade someone to work with them
Clear?and concise communication is of paramount importance in business relations.The 3rd edition of How to Write Reports and Proposals continues to provide practical pointers for anyone who needs to i
Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important meeting,
Many people find it hard to get on top of their workload. They constantly bounce from one task to another and struggle to prioritize, which can have a serious impact on productivity.How to Organize Yo
The role of project manager requires maintaining a balance between the demands of the customer, project, team and the organization. This provides a real challenge in the fields of time management and
Workplaces are filled with all types of people, and some of them can be very difficult to get along with.? By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Line managers and leaders of all levels need to ensure that problems are solved in the optimal way and that the ideas and innovations for tomorrow's business flow freely. Decision Making and Problem
Develop Your Leadership Skills is John Adair’s most accessible title on leadership. Full of exercises and checklists, it can help boost confidence levels and guide and inspire anyone on their journey
Oral presentation skills are a great career-building asset.? This book takes a step-by-step approach to developing a great presentation, from unpacking the original brief, to understanding what an aud
Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed, and they serve as an essential communications tool for non participants. In addition, the act
Develop Your Assertiveness offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is
"Straightforward, easy to read and practical, How to Deal with Stress, 3rd edition will put you back in charge of your life. Written by two internationally-recognized experts in the field of stress ma
Develop your Marketing Skills is a user-friendly guide that will show you how to integrate marketing into your business and improve its competitive edge. It highlights issues that are at the cutting
Develop Your PR Skills is a simple, straightforward guide to effective public relations. It will help you to gain a quick understanding of the concepts and principles, and learn how to use them in ac
