Leading Change Step-By-Step: Tactics, Tools, And Tales
商品資訊
ISBN13：9780470635629
出版社：John Wiley & Sons Inc
作者：Spiro
出版日：2010/12/06
裝訂／頁數：平裝／224頁
規格：23.5cm*17.8cm*1.9cm (高/寬/厚)
商品簡介
CONTENTS
Introduction: The Essentials of Leading Change Step-by-Step
Step 1: Determining Your Change Strategy—and Making Your Plan
Step 2: Assessing Readiness—Where You Are Isn’t Necessarily Where They Are
Step 3: Analyzing the Stakeholders—Who Cares? Why? and What Can They Do About It?
Step 4: Minimizing Resistance—While Maximizing Your Tolerance For It
Step 5: Securing a Small, Early Win—Turning the Tide Toward the Results You Want
Step 6: Engaging the Key Players in Planning—Achieving Collaboration Without Disintegration
Step 7: Scaling and Sustaining – or All Your Effort Will Be for Naught
Step 8: Monitoring and Continuously Improving—Taking Advantage of the Changes You Will Encounter
Conclusion
Appendix: Sample Completed Tools
作者簡介
Jody Spiro, Ed.D., has worked extensively with nonprofits, governments, universities, districts, and schools in the U.S. and abroad on leading change. Currently she serves as adjunct professor at NYU's Wagner Graduate School of Public Service and senior program officer at The Wallace Foundation.
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