Work and Life in the Global Economy: A Gendered Analysis of Service Work

DEBRA HOWCROFT is Professor of Technology and Organisations at Manchester Business School and a member of the ESRC-funded Centre for Research on Socio-Cultural Change (CRESC). Broadly, her research interests are concerned with the drivers and consequences of socio-economic restructuring in a global context. She is co-editor of the Handbook of Critical Information Systems Research: Theory and Application (2005), Social Inclusion: Societal & Organizational Implications for Information Systems (2006); and Foundations, Philosophy and Research Methods (2008).

HELEN RICHARDSON is a Senior Lecturer in Information Systems (IS) and joined the University of Salford in 1998 after a varied career including working in the field of Social Care and running a Research and Training Unit promoting Positive Action for Women at Work. She works in the Research Centre for People, Work and Organization and is engaged in Critical Research in IS including issues of gender in the ICT labour market and the global location of service work.