商品簡介
Parthasarathy (Thiagarajar College of Engineering, India) compiles information on the design, development, and implementation of various enterprise information systems (EIS), such as enterprise resource planning (ERP), supply chain management (SCM), and customer relationship management (CRM). The book will help researchers and practitioners develop strategic, tactical, and operational policies for EIS. A section on challenges and issues addresses software engineering approaches and methods for information systems, with chapters on topics including requirements in cross-organizational ERP projects, agile software development for customizing ERPs, and designing a CRM. The next section, on creating supply chain management systems using information technology and mathematical modeling, deals with the application of mathematical modeling in SCM, design of an information technology-enabled SCM system, and application of fuzzy concepts to logistics. Annotation c2010 Book News, Inc., Portland, OR (booknews.com)