商品簡介
International contributors examine the role that citizens play in the development of e-government. Many chapters focus on the effectiveness of e-government as a way of improving citizen access and engagement with government. The book begins by examining theoretical and conceptual issues such as trust and e-government use, evaluation of e-government projects, and online referral systems. Issues and challenges explored include human factors, security, cybercrime, electronic identity management, and social tagging. Case studies come from around the world highlight the adoption of e-government and its influence on citizens. The audience for the book includes scholars and practitioners in the area of e-government. Reddick is chair of the Department of Public Administration at the University of Texas-San Antonio. Annotation c2010 Book News, Inc., Portland, OR (booknews.com)
