Total Quality Management for Project Management

Explains how project management methods can improve the effectiveness of your TQM work
Demonstrates how to minimize distractions and keep a team focused
Details the ins and outs of applying project management methods to Total Quality Management activities
Illustrates how to use scrum in the context of TQM to improve quality initiatives
Provides an assessment of TQM/PM versus Six Sigma
Total Quality Management (TQM) tools alone are insufficient to guarantee successful endeavors. Project management expertise is also required to make the most of the information gleaned from TQM activities. This book shows you how to apply project management tools in conjunction with TQM activities and projects. It covers the application of TQM tools to the project management discipline by treating it as a process with deliverables. For the section of the book that covers the application of TQM to scrum, the authors demonstrate how these analytical methods can be used on the data produced within a scrum project.

Kim H. Pries and Jon M. Quigley are Co-Founders of Value Transformation LLC in Texas.

Total Quality Management Prerequisites
Organization attributes
PDCA - Shewhart cycle
Project management (Initiate, Planning, Execute, Control, Closing)
Metrics
Product requirements
Project requirements
Derived requirements
Internal requirements
Regulatory
Standards
Limitations of metrics
TQM Tools
Pareto plot
Scatter plots
Control charts
Flow charts
Ishikawa diagram (Fishbone diagram, Cause and Effect Diagram)
Histogram / bar graphs
Check lists / Check sheets
Project Management Tools
Scope
Project estimating techniques
Project budgeting
Cost estimating
Project scheduling fundamentals
Communications basics
Project metrics and control
Risk management fundamentals
Qualitative risk
Statistics and Control
What does control mean?
Project risk and management
Attribute data
Variables data
Statistical process control (SPe)
Engineering process control (EPe)
Process Analysis and Improvement (Including Project Management)
Functional decomposition
Work breakdown structures
Scope of work
Process Control and Metrics (Including Project Management)
Risk management
Scope
Communication
Change management
Inspection and Quality Assurance
Inspection with attributes
Inspection with variables
Skip lot inspection
Continuous sampling plans
Dodge-Romig
First article inspection
What is a meaningful sample
Tracking Metrics
Product Quality over time
Project Quality over time
And Other Initiatives
CMMIlevel3 and up
Serum and Agile