Named a 2013 Doody's Essential Purchase!
"I have not found another book like this with such detailed and comprehensive information in a multitude of areas. It will be a great help to nurse managers." Score: 97, 5 Stars--Doody's Medical Reviews
"This work is more than a mere academic attempt to define basic management concepts, but rather is a robust toolkit, providing real-life examples and experiences coupled with actual tools and techniques, allowing novice nurse managers to understand concepts such as supply chain management, financial management, and labor and productivity modeling. Additionally, this book serves as a roadmap to the successful implementation of these concepts. I think the author can be confident that there will be many grateful nurse leaders who will have gained a broader perspective of their evolving role, and about how to best implement those practices."
Robert Doyle, BSN, MS
Managing Director
National Supply Chain Practice Leader
Navigant Consulting
Nurse managers often assume their positions without sufficient knowledge of the nuts and bolts of managing staff and supplies. This volume provides time-tested tools, templates, and guidance that new nurse managers, administrators, and educators can use immediately to effectively manage staff and supplies while promoting quality patient care. It provides strategies for resolving common issues that can be easily adapted to individual situations and it illustrates how specific departmental needs fit into an overall operational picture.
The book covers in detail all aspects of supply management, including the budgeting skills required for cost-effective purchases and supply utilization, and department budgeting. It provides tools for labor and productivity issues, including staffing models that facilitate waste reduction and increased efficiency. Strategies for effective communication with staff, colleagues, and senior management are presented, along with techniques for successful design and facilitation of meetings, conflict resolution, time management, and a working knowledge of health care finance. Case studies illustrate best approaches and successful resolutions to a variety of management challenges.
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