商品簡介
Working at the practical as well as the theoretical levels, this collection of case studies and essays gives students the basic principles behind planning, managing and evaluating private and public academic libraries. Case studies include a virtual information literary tutorial on an urban campus, reference triage in a medical university library, marketing library services to young male faculty, relational and virtual reference, learning from experience, professional responsibility to students and faculty, evolution in reference and technology, common queries, models for measuring and evaluating costs, and conducting customer surveys. Essays, which include exercises, include such topics as diversity, getting respect, preparing the teaching portfolio, trends, the meaning of "reference," unusual patrons (such as those wearing tin foil hats), and the teaching and publishing involves with the profession of academic librarian. Annotation c2006 Book News, Inc., Portland, OR (booknews.com)
