A young cancer patient dies because nurses are distracted with their “charting” software. A pilot charts a wrong course because of confusing UI, resulting in a plane crash. Bad design is everywhere, and its cost is much higher than we think. This book discusses how the failure to prioritize good design can cause real, physical harm, and provides practical advice for designing the world into a better place.
Written primarily for UI/UX designers, Tragic Design features personal stories and interviews with people who have been affected by bad design. The book also includes a section on how a layperson can be part of the solution for making our world better through good design.
Jonathan Shariat has been in design for over 10 years, and is currently the Director of Product for a small start-up in Silicon Valley. He is also co-host of the Design Review Podcast. He's written for publications such as Medium.com, most notably a #1 most recommended article “How bad UX Killed Jenny,” a story about a patient who died because the EHR UI distracted the nurses and caused a critical error. He's passionate about shedding light on the negative impact of bad design and an advocate for thoughtful, purposeful design.
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