商品簡介
This study explores whether miscommunication among the TSA agents and airport employees relates to effective implementation of airport security policies. The central question focuses on the degree to which miscommunication regarding prohibited items at security checkpoints impeded the effective execution of federal law regarding carry on luggage on commercial aircraft.
作者簡介
Dr. Stacey L Tyler holds a Ph.D. in Public Policy and Administration specialized in Homeland Security Coordination. Her Doctoral Dissertation was written on Airport Security conducted at the Philadelphia International Airport. Her research focuses on the security policies of a domestic airport by identifying the role of TSA agents, airline employees, and airport employees in the communication process to support effective airport security policies. Her findings highlight the degree of miscommunication among TSA, airline, and airport employees and how this miscommunication has an impact on the implementation of changes in airport security policy, particularly those regarding prohibited items that pass through the TSA checkpoints.
