商品簡介
Many contemporary societal issues have grown to be too complex to solve with traditional approaches. It is no wonder that design practices increasingly appeal to public organisations as a new and promising approach. But, before we can make the collaboration between designers and public organisations a success, we have to acknowledge that there are vast differences between their approaches.
Because if we don't, we will experience major upsets and often a disappointing impact. In this book, the author introduces the art of context building - creating and maintaining the right context within public organisations for an honest, thorough and yet manageable design process. In the first part of the book, the author introduces in clear chapters change management, stakeholder management, coalition building and power from a design perspective.
In the second part of the book, the author explains how to apply the new insights in order to establish and maintain the right context for designing within public organisations.
