Introduction
Chapter 1. Initial Preparation
Chapter Goal: To inform the reader of different ways RPA is brought into an organization, and how to get buy-in depending on the method of introduction.
- Need for RPA
- Senior Management Decision- Mid-Level Management Idea
- A Technology Leader Recognizes the Importance of RPA
Chapter 2. Operating Model - Governance, Sponsorship and Framework
Chapter Goal: To educate the reader on the overall structure required for an effective RPA program.
- Governance: this section will assist the reader in knowing how best to structure governance within the context of his/her organization.
- Sponsorship: the roles that generally provide sponsorship, and their attendant duties, are described.- Framework: a basic overview of the structure is discussed, with information on how to apply it within different types of organizations.
Chapter 3. Opportunity Identification
Chapter Goal: To ensure that the reader has a clear idea of the kinds of processes that might be suitable for automation.- Discussion with department managers.
Chapter 4. Opportunity Assessment
Chapter Goal: To enable the reader to fully and efficiently make an assessment on whether or not a process proposed for automation is a suitable candidate.
- Basic request form- Mapping the process.
- Determining suitability (it is pointless to automate an inefficient process)
- Meeting with governance group
Chapter 5. Solution Design
Chapter Goal: To ensure that the reader knows how best to build a solution that will effectively automate the process.
- Understanding risks
- Understanding upstream and downstream changes required, and their potential impacts.
Chapter 6. Solution Deployment, Maintenance and Retirement
Chapter Goal: To explain how to actually deploy the solution.
- Piloting- Warranty period
- Maintenance
- Reuse
- Phase out when the process is no longer required (if this is an eventuality)
Chapter 7. Organizational Structure
Chapter Goal: RPA in your organization
- Maximizing usage
- Hub and Spoke
- Etc.
Chapter 8. Product Development Methodologies
Chapter Goal: To explain how RPA is compatible with various development methodologies
- Agile
- &nbs
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